# Mitrofan Iskra

> Design Thinking Specialist

Location: San Francisco, California, United States
Profile: https://flows.cv/mitrofan

behance.net/Teslak
Passionate UX Designer with a comprehensive IT background. Proficient in all development phases, from concept to ongoing support. Committed to continuous learning, I adopt new methods, including neural networks, and stay informed through literature and industry insights. I value teamwork, business-aligned design, and practical perfectionism.

## Work Experience
### AI Automation Engineer @ praxis love
Jan 2024 – Present
RPA/AI Agents for Mid-Market Tech Companies & UX

### Co-Founder @ Sievo
Jan 2024 – Jan 2025 | San Francisco Bay Area
Developed foundational UX/UI & AI architecture for an HR tech startup; while the business wound down, the UI concepts continue to be adopted by emerging startups over a year later

### Product Designer @ Manuspect AI
Jan 2024 – Jan 2024
Designed UX for a local autonomous AI agent akin to Claude Computer Use and Rabbit R1
(not Manus AI, which appeared later, though sharing some similarities)

### Designer @ nikitakozin.com
Jan 2023 – Jan 2024
Design studio for top companies in the country

I specialize in UI design, complemented by a touch of graphic design

### Product Designer @ UpTrader. Turnkey solutions for brokers
Jan 2021 – Jan 2023
— Cut user workflow completion time by up to 90% across essential user journeys
— Decreased "how-to" support tickets by 40%
— Pioneered RAG-based FAQ chatbot in 2024, slashing support team load post-employment

— Rebuilt the registration process, reducing time from multiple days to a 30-minute self-service experience. Previously, the process required several days as software engineers and DevOps were involved in setting up dedicated instances amid competing tasks. I designed an automated system to instantiate configurations independently, eliminating delays

— Empowered sales managers to execute the entire registration independently, removing technical dependencies
— Developed a dynamic onboarding questionnaire that automatically configures critical system settings, reducing support needs by addressing setup issues upfront
— Architected a scalable solution primed for public self-service, increasing onboarding efficiency
— Spearheaded a structured development framework using Jobs-to-be-Done methodology and Customer Journey Mapping for precise product targeting
— Drove data-based decisions through A/B testing and analysis of Hotjar feedback, enhancing user engagement strategies
— Optimized design operations end-to-end, including marketing materials, email campaigns, and UX/UI enhancements
— Crafted in-depth onboarding resources and functional maps, significantly lowering senior team training demands and accelerating onboarding of new hires

🌍 Scaled the solution across diverse international markets, including Asia (China, Japan, Vietnam), Africa, and UAE, tailoring UX to specific cultural and business requirements

### Designer @ Unknown
Jan 2018 – Jan 2022
DeFi projects of varying complexity

London navigation app using schematic tube, bus and train maps

### Product Designer @ Sparky
Jan 2020 – Jan 2021
Implemented a visual integration of TikTok and Patreon concepts to maintain a steady subscriber flow for creators, alongside early-stage development of a robust AI recommendation system

Designed the landing page and end-to-end mobile app interfaces

### Product Designer @ Contract
Jan 2019 – Jan 2020


## Contact & Social
- LinkedIn: https://linkedin.com/in/teslak
- Portfolio: https://teslak.ru/

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Source: https://flows.cv/mitrofan
JSON Resume: https://flows.cv/mitrofan/resume.json
Last updated: 2026-04-13