Planned and implemented bug fixes and feature development to address customer-reported application issues

Created application tooling in Ruby on Rails, improving data visibility and reducing ticket escalation by 30%

Built out internal documentation for identifying client-specific data issues with intended scripting solutions

Led cross-team issue resolution with customer success, sales associates, and other engineers

Supported new API and platform account connection flows across back-end Ruby on Rails processes

Developed dynamic components and pages in ReactJS per Figma mock-ups and internal design patterns

Built RSpec unit tests for newly written controller functions for application resiliency and efficient debugging

Designed scalable PostgreSQL table structures and performant retrieval queries for filterable search tables

Led cross-team feature QA communications with product managers, technical operations, and other engineers

Implemented a tool to gather shape and measurement details of input images using the Python OpenCV library

Development featured experimental features of running Python scripts within a background Blender shell

Developed API functionality to turn JSON financial data into graphs using NumPy and Pandas frameworks

Reformatted client data with scripts to insert aggregated text entries into a Salesforce database system