# Mitwa Palkhiwala > Software Engineer 2 @ Salesforce | Ex-Amazon | RajeevCircle Fellow Location: San Francisco Bay Area, United States Profile: https://flows.cv/mitwa Software Engineer (5+ years of experience) with a wide set of exposure and skills to work on different types of projects. Have worked on multiple tasks requiring varied skillset: - Implemented website/app development projects - Developed feature improvement and migration projects - Carried out manual + CI/CD pipeline deployments - Led Operational Excellence initiatives - Worked on mitigating multiple high severity customer-facing issues - Communicated with cross-functional teams for projects - Helped recruiting team to hire the best candidates - Mentored new hires and, so on. Technical Skills: - Programming Languages: Java, Node.js, Python, PHP, C, C++ - Web Development Technologies: HTML, CSS, Sass, JavaScript, React.js - Frameworks: Spring, JUnit, Cucumber, Ionic, Express, Bolt, Angular - Databases: Amazon QLDB, MySQL, MongoDB - AWS Cloud-Computing Platforms: EC2, ECS, S3, QLDB, CloudWatch Leadership Affiliations: - Track Manager, Rocketship India Track at TiECON 2023, Silicon Valley, CA - Track Manager, HealthTech Track at TiECON 2019-2020, Silicon Valley, CA - Community Outreach Lead at Google Developer Student Club 2019-2020, SJSU - Fellow at Rajeev Circle Fellowship 2018, Palo Alto, CA - President, Alumni & Placement Cell, Esync Students Association 2014-2016, Indus University, India ## Work Experience ### Software Engineer @ Salesforce Jan 2022 – Present | San Francisco, California, United States ### Software Development Engineer @ Amazon Web Services (AWS) Jan 2021 – Jan 2022 | Seattle, Washington, United States ● Worked on Java-based backend APIs for feature migration and building cucumber semi-integration tests for code testing ● Dealt with operational excellence tasks, mitigated multiple high severity issues and carried out manual and CI/CD pipeline deployments ● Created and presented several design documents and feature improvement proposals in team meetings ● Communicated with cross-functional teams to work on issues and improving the user experience for ECS features ### Software Engineer Intern @ OpsCruise Jan 2020 – Jan 2020 | Sunnyvale, California, United States ● Integrated ticket system with Email and Slack to notify end-users of faults detected in their existing monitoring tools ● Developed an interactive Slack chatbot for sending notifications to users when the software detects an anomaly ● Recorded an improvement in the usability of company services by 40%, and fetched rewards from the founding team ### IoT Engineer @ Techtic Solutions Inc. - Building custom products on web & mobile. Jan 2017 – Jan 2018 | Ahmedabad, Gujarat, India ● Headed team of 5 in developing backend REST APIs and frontend development of cross-platform apps for clients ● Mentored 3 interns and helped other teams in the backend and full-stack development tools ● Led operational excellence initiatives, and improved reliability of pages by ensuring cross-platform compatibility ● Achieved targets before deadline 3 times in a row, and attained an increase in customer ratings by 10% ## Education ### Master of Science - MS in Computer Engineering San José State University ### Bachelor of Technology (B.Tech.) in Electronics and Communications Engineering Indus University Ahmedabad ## Contact & Social - LinkedIn: https://linkedin.com/in/mitwapalkhiwala --- Source: https://flows.cv/mitwa JSON Resume: https://flows.cv/mitwa/resume.json Last updated: 2026-03-29