Product Designer for Seattle based Non-profit organizations:

Essentials First - Migrated to a new content management sys, simplified information architecture and added the Blog feature to promote transparency and interactivity.

Books n Bucks - Advisor and consultant.

JC Seattle - VP and Chief Design Strategist. Created the org wide brand and visual style guide, Conducted user research, Service and process design + journey map for onboarding.

MAPS Seattle - Redesigned the chatbot and streamlined the "Book a Tour" workflow.

Provided leadership and strategic design direction for the redesign of SAP Concur's Invoice product. Developed successful working partnerships and integrated the user experience team into the remotely located product and development teams which enhanced project efficiency, design visibility and removed silos.

Actively mentored peers and colleagues towards their career and personal development goals.

Was part of the team responsible to realize the next revolutionary ultrasound experience by Fujifilm SonoSite to be used by physicians in trauma care, critical care, anesthesiology and musculoskeletal specialties. I was involved in the entire range of the UX spectrum - user research, solving information architecture problems, prototyping, testing and validating design solutions with users in a constant iterative cycle. As lead designer worked with a multidisciplinary team that included software developers, clinical experts, industrial designers, product managers and human factors engineers.

Owned and designed the end to end experience of the Patient data management and Settings features for Fujifilm SonoSite's first handheld ultrasound system, iViz.

Led the redesign and launch of the next gen version of Fujifilm SonoSite's popular mounted ultrasound device SII

Course Projects

Ghostman ASL Tutor - Designed an iPad app to help people learn the American Sign Language (ASL) and also use gesture recognition to communicate with people who are ASL signers. Won best final project award.

• Created a flipbook prototype of the iPad app

• Created persona, storyboards, task analysis and task flow charts

• Conducted survey and usability tests for user research

Cherish: The Family Connector - Conceptualized and designed a family networking website that helps people connect with their families and allows them to preserve memories, stories and life events.

• Developed a hi-fi prototype in HTML.

• Used ideation, affinity diagrams, personas and paper prototyping to arrive at design solution

• Conducted surveys, contextual inquiries and usability tests for user research.

Project Management: Designed a project plan to organize a cyber security competition as well as its pre-event and post-event activities. The project involved creating a work breakdown structure, project schedule and doing a risk analysis

Independent Study Projects:

Ghostman for Physical therapy (Prof. Tom Furness):

Ghostman aids therapists in administering physical therapy exercises to patients who live in remote locations.

• Led the UX team for the research project

• Designed interview questionnaires for user research

• Conducted interviews with therapists and patients

• Performed literature research on technologies that may be involved in building the Ghostman.

IMUT: Interfaces That Make Us Think (Prof. Julie Kientz)

Exploring technologies that encourage cognitive thinking in people of all ages.

• Developed concepts for designing new interfaces that promote brain fitness.

• Developed storyboards of proposed concepts

• Built a survey to understand what types of interfaces are most likely to be successful.

• Analyzed survey results and contributed to research paper

• Created a poster for a research symposium

Part of the summer internship program at Microsoft. Conducted market research, created surveys and storyboards, built a prototype and performed usability tests.

• Built a prototype of a story telling narrative for the Buxton Collection website

• Conducted usability studies on a new MS-Office Outlook feature

• Conducted a comparative study of the implementations of the photo-gallery feature in popular websites.

Migrated IT applications from General Motors’ in house technology team to Mahindra Satyam’s team

• Created the proposal and won a $1.5 million, 5 year contract with General Motors, USA

• Setup and led the Project Management Office that was responsible for the project launch

Worked on General Motors’s regional websites (Asia-Pac, South America, South Africa) doing UI design, Content Management, Development and Site Maintenance.

• Gathered business and design requirements

• Designed and developed an XML supported Flash website for General Motors-Arabia & South Africa

• POB (Pat-On-the-Back) awarded for creating an interactive Automotive Industry e-Handbook

• Performed content management, code fixes and ticket handling