• Leading development of agentic systems to automate and orchestrate logistics workflows end-to-end, from quoting to document management.

• Designed a modular LLM-driven operations engine, integrating multiple foundation models (OpenAI, Azure Open Models), to handle unstructured logistics data — mimicking a human operator’s reasoning loop.

• Integrated Meilisearch for blazing-fast multi-parameter search over large shipment datasets; improved ops query speed by 3.5x.

• Rebuilt the quoting module from the ground up for pricing accuracy; reduced quote generation time by 80%, impacting thousands of monthly shipments.

• Wrote scalable, test-covered, and observable Python services with REST APIs and GraphQL, owned from design to deployment.

• Built the core framework that enabled LLM workflows to be invoked across Silq's ops platform, deployed on Azure with MLOps pipelines for retraining on logistics-specific data.

• Shipped document ingestion & tagging service that digitized shipment paperwork and cut operator processing time by 65%.

• Designed internal APIs to support chat interfaces for shipment tracking.

• Worked directly with logistics specialists to tune prompts and workflows based on real-world edge cases.

Part of the initial hires in the India team of a digital freight forwarding startup based out of the Bay Area. Worked on digitizing processes and improving operational efficiency, successfully drove and implemented 20+ projects .

Owned: the Work Management and Workflows modules on Silq’s platform, reduced time taken to set up a project by 70% and added the ability to easily manage a project through workflow enhancements to make updates 40% faster and reduced data entry time by over 65%.

Spearheaded: Automated Task Completion by building a framework using the in-house event-system, to automatically complete tasks on the system and provide real time status updates to clients. Reduced manual operation effort by 20% and increased data accuracy by 55%.

Pioneered: My Orders, a go-to-market product for digitizing customer’s Purchase Orders, thereby allowing them to self checkout with Silq’s services without having to connect with Sales. Increased customer acquisition by 27% and improved customer retention by 10%.

Co-architected: My Rates, the in-house Rates Engine, to ensure customers can always find the cost of moving their goods from point A to B, on the Silq Platform. Reduced rate enquiry calls by over 65% and drove up new customer acquisition by 40%.

Trialblazed: a brand new software workflow to set up demo accounts for potential clients within a few clicks. Reduced the operational effort to set up demo accounts by over 95% for 100+ potential clients.

Participated: in various product discussions, resource planning and oversaw a team of developers.