# Mohammed Faizaan Muzawar > software at augment Location: San Francisco, California, United States Profile: https://flows.cv/mohammedfaizaanmuzawar Building AI agents at Augment. Skilled in Python, Java, TypeScript, Full-Stack Development, Docker, AWS and Azure. ## Work Experience ### Software Engineer @ Augment Jan 2025 – Present | San Francisco, California, United States ### Senior Software Engineer @ Silq Jan 2025 – Jan 2025 | San Francisco Bay Area - Leading development of agentic systems to automate and orchestrate logistics workflows end-to-end, from quoting to document management. - Designed a modular LLM-driven operations engine, integrating multiple foundation models (OpenAI, Azure Open Models), to handle unstructured logistics data — mimicking a human operator’s reasoning loop. - Integrated Meilisearch for blazing-fast multi-parameter search over large shipment datasets; improved ops query speed by 3.5x. - Rebuilt the quoting module from the ground up for pricing accuracy; reduced quote generation time by 80%, impacting thousands of monthly shipments. - Wrote scalable, test-covered, and observable Python services with REST APIs and GraphQL, owned from design to deployment. ### Software Engineer Intern @ Silq Jan 2024 – Jan 2024 | San Francisco Bay Area - Built the core framework that enabled LLM workflows to be invoked across Silq's ops platform, deployed on Azure with MLOps pipelines for retraining on logistics-specific data. - Shipped document ingestion & tagging service that digitized shipment paperwork and cut operator processing time by 65%. - Designed internal APIs to support chat interfaces for shipment tracking. - Worked directly with logistics specialists to tune prompts and workflows based on real-world edge cases. ### Software Engineer II @ Silq Jan 2023 – Jan 2023 | Bengaluru, Karnataka, India Part of the initial hires in the India team of a digital freight forwarding startup based out of the Bay Area. Worked on digitizing processes and improving operational efficiency, successfully drove and implemented 20+ projects . Owned: the Work Management and Workflows modules on Silq’s platform, reduced time taken to set up a project by 70% and added the ability to easily manage a project through workflow enhancements to make updates 40% faster and reduced data entry time by over 65%. Spearheaded: Automated Task Completion by building a framework using the in-house event-system, to automatically complete tasks on the system and provide real time status updates to clients. Reduced manual operation effort by 20% and increased data accuracy by 55%. Pioneered: My Orders, a go-to-market product for digitizing customer’s Purchase Orders, thereby allowing them to self checkout with Silq’s services without having to connect with Sales. Increased customer acquisition by 27% and improved customer retention by 10%. Co-architected: My Rates, the in-house Rates Engine, to ensure customers can always find the cost of moving their goods from point A to B, on the Silq Platform. Reduced rate enquiry calls by over 65% and drove up new customer acquisition by 40%. Trialblazed: a brand new software workflow to set up demo accounts for potential clients within a few clicks. Reduced the operational effort to set up demo accounts by over 95% for 100+ potential clients. Participated: in various product discussions, resource planning and oversaw a team of developers. ### Software Engineer @ Silq Jan 2022 – Jan 2023 | Bengaluru, Karnataka, India ### Site Reliability Engineer @ Cisco Jan 2021 – Jan 2022 | Bengaluru, Karnataka, India - Worked on automation to mitigate vulnerabilities in the VPN Infrastructure and made quality of life improvements on the software VPN service. - Worked on a micro-service application, integrating SDN controllers like Cisco DNAC with IT application like Service-now and Cisco Webex, making features such as inventory management, config management and alert reporting on SDN easier to use with existing workflows. - Took lead on building a network test lab from scratch, to replicate the production network, providing org wide access to test latest features before rollout in the production infra. Was involved in procurement, physical installation and software configuration of industry standard Cisco Routers, Switches, WLCs, Firewalls, UCS Compute devices. - Worked on various network automation scripts for QoL improvements in various areas. - Mentored interns in various projects spanning across software development to network design and automation. ### Site Reliability Engineer Intern @ Cisco Jan 2021 – Jan 2021 | Bengaluru, Karnataka, India - Worked on automating sanity checks for rolling out changes and deployments in the production infrastructure to alert engineers on any showstoppers during a feature rollout. - Worked on various network automation, alerting and workflow pipeline automation for rolling out various changes and features in the Corporate Infrastructure. ### Back End Developer @ The ChillSpace Jan 2020 – Jan 2020 | Manipal Development of an online portal for the digital transformation of the recreation facility, which servers purposes of billing, customer tracking, and visualization of the data collected at the business for making futuredecisions. Responsibilities included architectural and database design, developing back-end functionality on Flask, integration of front-end and deployment on Digital Ocean Cloud. ### President @ Manipal Information Security Team Jan 2019 – Jan 2020 | Manipal ### Core Committee Member @ Linux Users'​ Group, Manipal Jan 2018 – Jan 2020 | Manipal ### Full-stack Developer @ SSO Insights Private Limited Jan 2019 – Jan 2019 | Bangalore Developed PRAMITI- A Global Learning Platform that aims at making an attempt to overcome the challenges of availability, accessibility and affordability by creating a technology platform that enables free flow of knowledge to those who seek it. ## Education ### Master of Science - MS in Computer Science University of California, Riverside ### Bachelor of Technology in Computers and Communications Engineering Manipal Institute of Technology ## Contact & Social - LinkedIn: https://linkedin.com/in/mohammed-faizaan-muzawar --- Source: https://flows.cv/mohammedfaizaanmuzawar JSON Resume: https://flows.cv/mohammedfaizaanmuzawar/resume.json Last updated: 2026-04-10