# Mohammod M.

> Onsite Engineer at Wipro with expertise in IT service management.

Location: London, England, United Kingdom
Profile: https://flows.cv/mohammod

Highly trusted and accomplished IT Support Engineer with specialized expertise in providing white-glove technical support to C-suite executives and VIP users in high-stakes corporate environments. Currently serving as Onsite IT Support Engineer at Mitie's prestigious London headquarters located at The Shard, directly supporting the organization's most senior leadership including the CEO, Chairman, CFO, and CIO. Recognized for exceptional professionalism, discretion, and technical proficiency in managing sensitive IT infrastructure and resolving critical issues for executive-level stakeholders.
Entrusted with full access to executive technology systems, demonstrating proven ability to maintain strict confidentiality while delivering seamless IT services in a fast-paced, zero-downtime environment. Known for building strong relationships with senior leadership through responsive, professional service delivery and the ability to communicate complex technical concepts in accessible terms.
Combines deep technical knowledge with exceptional interpersonal skills to serve as a reliable partner to executive teams, ensuring their technology functions flawlessly to support critical business operations. Track record of maintaining the highest standards of service excellence in one of London's most iconic business locations.
Alternative Concise Version
Trusted IT Support Engineer specializing in VIP and executive-level technical support at Mitie's London headquarters at The Shard. Directly support C-suite executives including CEO, Chairman, CFO, and CIO, managing sensitive IT infrastructure with the highest levels of professionalism and discretion. Recognized for exceptional service delivery, technical proficiency, and ability to operate effectively in high-pressure environments with zero tolerance for downtime.
 
Core Competencies & Key Strengths
Executive IT Support & VIP Services | Confidentiality & Discretion | High-Pressure Problem Solving
Technical Troubleshooting | Hardware & Software Support | Incident Management
Microsoft 365 & Azure | Mobile Device Support | Network Troubleshooting
Security & Compliance | Customer Service Excellence | Priority Support

## Work Experience
### Onsite Engineer @ Wipro
Jan 2024 – Present | London, United Kingdom

### Site Engineer | Intune Migrations @ Wipro
Jan 2024 – Jan 2024 | London, England, United Kingdom

### Information Technology Service Desk Manager @ Wipro
Jan 2022 – Jan 2024 | Hyderabad Area, India

### IT Service Desk Lead @ Wipro
Jan 2016 – Jan 2022 | Hyderabad Area, India


## Education
### Bachelor of Technology (BTech) in Computer Science
St. Martin's Engineering College


## Contact & Social
- LinkedIn: https://linkedin.com/in/mohammod-m-7b7b57112

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Source: https://flows.cv/mohammod
JSON Resume: https://flows.cv/mohammod/resume.json
Last updated: 2026-04-05