# Molly Chao > Senior Product Designer at Meta Location: San Francisco Bay Area, United States Profile: https://flows.cv/molly Hello, I’m Molly. I design experiences that grow. I fell in love with product design because the job is never truly "done". The product can always be better. I can always be better. The experience can always be better. I enjoy the continuous challenges design iterations bring and derive real satisfaction from watching my products evolve in the process. Hailing from a public management background, I understand how hard it is to meet client expectations under organizational constraints. Therefore, I strive to balance user satisfaction with business goals, creating products that are equally useful and marketable. I’m inspired by random things such as vintage furnitures, youtube dance clips, Ukiyoe arts, my cat Fattie, and all sorts of other eclectic stuff. I believe design is everywhere, and the real magic is hidden in the details. Check out my works on www.mollychao.com ## Work Experience ### Senior Product Designer @ Meta Jan 2021 – Present ### VP, Product & Design @ NOCD Jan 2020 – Jan 2021 | Greater Chicago Area Led product research, design, strategy and marketing for an Obsessive-Compulsive Disorder mobile treatment app. Focused on renovating app’s user experience to encourage habitual utilization of the product as a legitimate treatment strategy. ### Director Of Product Design @ NOCD Jan 2018 – Jan 2020 ### Lead UX/UI Designer @ Grubhub Jan 2017 – Jan 2018 | Greater Chicago Area Led UX strategy for revamping Grubhub’s digital experiences, transforming corporate text-only blogs into interactive content websites compatible with all company platforms. Responsibilities include workshops, data analysis, research, strategy, user flows, wireframes, prototypes and productions. ### Product Designer @ Walgreens Jan 2016 – Jan 2017 | Greater Chicago Area • Created user experience detail for “Retail Transformation Handheld”, a mobile multi-purpose work device to be assigned to all Walgreen employees in the future. • Intimately involved with each stage of product design, including research, ideation, user-testing, and visualization. • Served as the primary liaison between front end designers and back-end developers to ensure productive cross-talk. ### UX/ UI Designer @ Photon Jan 2016 – Jan 2017 Served as the UX/UI designer and focused on translating customer requirements into digital strategy and managing the creative direction for both established brands (Walgreens) and startup companies (Packyge). ### Product Designer @ Freelance | Self Employed Jan 2015 – Jan 2017 Designed full-stack mobile and web experiences for various industries. Selected projects below: Dealroom Worked as a full stack product designer for a data-room used by mergers and acquisitions. Recreated the platform to include proprietary services such as machine learning algorithms and streamlined analytics, project management, and communication tools. Integrity Solutions Revamped the website design of a top 20 sales training company, with focus on improving content strategy and information architecture. ### Service Designer @ Indiana University Bloomington Jan 2013 – Jan 2015 | Bloomington, Indiana Area Conducted and led multi-disciplinary projects with various nonprofit and government sectors to develop better experiences, communications and operations. Redesigned the City of Bloomington’s recycling program with user-centered research methods, innovation strategies, and service design. ## Education ### Master’s Degree in Arts Administration&Public Affair Indiana University Bloomington ### Bachelor’s Degree in Russian Language and Literature Beijing Foreign Studies University ### Exchange student in Russian Language and Literature Lomonosov Moscow State University (MSU) ## Contact & Social - LinkedIn: https://linkedin.com/in/mollychao - Website: http://mollychao.com --- Source: https://flows.cv/molly JSON Resume: https://flows.cv/molly/resume.json Last updated: 2026-02-23