Over twenty years experience in User Experience Leadership, Interaction Design and User Research. Led strategic digital design initiatives for online retail, medical, analytics, enterprise, financial and educational software projects.
I provide User Experience design expertise and consult on projects with a focus in User Experience, UI/ Interaction Design, Strategic Design, Concept Definition, Design Standards, Strategic Research, User Research, Field Research and Usability Testing. Projects have covered UX for enterprise software, on-line retail, financial, analytics, banking, educational, and medical clients.
Led User Experience design and strategy on high priority Elsevier digital Health initiatives. Defined and unified UX customer journey on global e-commerce site. Created new designs and reusable patterns to support the purchase of products and digital subscriptions used by clinicians, medical students and medical institutions.
Led design effort and user experience strategy for next generation Search, Faceted Navigation, Mobile Progressive Web Apps, and Loyalty initiatives across Williams-Sonoma mobile and web digital properties. Properties include Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Rejuvenation & Mark and Graham.
I teach intensive User Experience Design & Testing workshops for professionals working in the digital space. The two-day course provides a best practice foundation in User Experience Design & testing based in theory and practical techniques for mobile and desktop. The course includes UX Design, Strategy & Planning, Wireframing and storyboarding, Information Architecture understanding user online behavior, User Research methodologies and Industry trends.
