# Monica (Mengyun) Yan > UX Designer @ Amazon | ex-TikTok ByteDance / Microsoft Location: San Francisco Bay Area, United States Profile: https://flows.cv/monicamengyunyan Hi, I'm Monica! A passionate, multidisciplinary, and cross-cultural product designer with 6+ years of industry experience and 10 years in the product design field, based in SF Bay Area. I have been privileged to deliver innovative, impactful, and delightful design solutions across web applications, desktop apps, and mobile apps for large-scale enterprise SaaS products and management tools. Specialize in enterprise SaaS products, CRM management tools and AI-driven features. Leading design projects from concept to launch, notably including AI-driven features. My experience spans diverse industries, from e-commerce to technology infrastructure, enabling me to craft user-centric designs that solve real business challenges. I thrive in cross-functional environments, collaborating seamlessly with globally distributed teams, including product managers, developers, UX writers, and other stakeholders. My approach emphasizes user research, usability testing, and iterative prototyping to enhance user experience and satisfaction. I have a track record of optimizing workflows, establishing UX/UI frameworks, and successfully aligning design systems with complex organizational needs. Through dedication and a deep understanding of user behavior, I consistently deliver tangible outcomes, including productivity gains, streamlined processes, and increased user satisfaction. ## Work Experience ### UX Designer II @ Amazon Jan 2025 – Present | San Francisco Bay Area Designing, iterating, delivering next generation Amazon customer service platform. ### Senior Product Designer @ ByteDance Jan 2022 – Jan 2025 | San Francisco Bay Area Focusing on enterprise SaaS data management platform. ### Senior Product Designer @ TikTok Jan 2022 – Jan 2025 | San Francisco Bay Area Focusing on enterprise SaaS data management platform. ### Product Designer @ Microsoft Jan 2020 – Jan 2022 Working at Microsoft Teams via Kforce. Worked on Teams Admin Center, Teams Developer Portal, Teams design system 3.0 ### User Experience Designer @ PolimiDesign Studio Jan 2019 – Jan 2020 PolimiDesign Studio is an educational startup focuses on design and art ・Designed, developed & launched an MVP website using Webflow. Optimized the website performance based on the usability testing results. The conversion rate increased 95% than expected KPIs. ・Facilitated the team with agile methodology: collaborated with product managers and marketing executives to determine project scope, and logged development using Asana to ensure a timely launch. ・Established this early start-up's branding, visual identity, and design asset; created social media promotions and digital campaigns ### Industrial Product Design Student Intern @ PORADA Furniture Jan 2017 – Jan 2017 | Milan Area, Italy ・Developed the company's new furniture series products alongside senior designers, delivered a detailed competitive product analysis report. ・Developed user flow diagrams, storyboards, mockups and prototypes to effectively communicate functional designs to the engineering team. ・Gathered and evaluated user requirements in collaboration with product managers and engineers, worked with engineers to ensure accurate implementation. ### Business Development Trainee @ AIA Jan 2013 – Jan 2013 | Hong kong • Completed Business Immersion Program training • Participated Business Plan Competition with eight team members •Completed the business plan of product release and market analysis, including product introduction video, SWOT and PEST analysis ## Education ### Master's degree in User Experience Design, 3.96/4.00 Maryland Institute College of Art ### Bachelor of Science in Product Design Politecnico di Milano ### Business Immersion Program The University of Hong Kong ## Contact & Social - LinkedIn: https://linkedin.com/in/mengyun-yan --- Source: https://flows.cv/monicamengyunyan JSON Resume: https://flows.cv/monicamengyunyan/resume.json Last updated: 2026-04-13