# Monira Sultana > Staff Software Engineer, Product Development Location: San Jose, California, United States Profile: https://flows.cv/monira Experience Synopsis: Implemented quality assurance (QA) initiatives and framework for many SDLC projects. Designed the traceability layout of the validation scope for each project. Develop and present the executive summary of validation and various metrics. Identifies requirement gaps, enhancements and track through implementations. Manages the validation tasks, critical data setup and collaborate with dependent service owners both software and hardware during releases. Analyze validation progress and find ways to improve the process and productivity. Provide customer use-case examples to engineering. * Created test plan, and identified project validation scope by analyzing product rules/ business requirements and other dependencies * Prepared test cases/scripts, test environment, and executed test cases/scripts for various activity based testing and logged/managed bugs * Designed/ Prepared the validation status/ progress reports and presented to the project team * Performed the back-end integration testing to ensure data consistency on front-end * Hired, trained, and managed offshore resources for test execution * Extensive experience in client/server and web based application testing including system testing, functionality testing, compatibility, boundary, usability, integration, regression, localization, GUI, Smoke/Ad hoc testing. Experience includes black box, gray box and white box testing * Defined and facilitate dataset requirements for the product verifications * Identified feature gap or enhancements, defined required user stories and drive through implementations Technical Skills : Testing/Other Tools: JIRA, HP Quality Center, QuickTest Pro, Case Complete, synapseRT, JUnit, Eclipse, JMeter, Rational Team Test, SharePoint, Selenium IDE and Webdriver, ClearQuest, Dropbox, Cypress, Karate Test Reporting/other Tools: JIRA Dashboard, MS Visio, Apiiro, Tableau Methodologies/Concepts: Client/Server Distributed Systems, Project/Release Management, Waterfall, Agile, Scrum, SaaS, Big Data, Hadoop, Data Driven, Page Object Model, ETL Languages: Java, c++ Web Technologies: XML, HTML, JavaScript, VBScript RDBMS: MSSQL, SQL, MS Access, Oracle. Operating Systems: Windows, OS-X, and MS DOS ## Work Experience ### Staff Software Engineer- Quality & Automation @ Equinix Jan 2020 – Present | Sunnyvale, California, United States ### Sr. Software Quality Engineer @ GE Digital Jan 2017 – Jan 2020 | San Ramon, CA Planning, executing and coordination tests within multi-dependency environment. Working with product, development, UX and QEs to deliver releases with fine quality. Scope includes Backend API service test automation + Frontend test automation + Manual + Regression. Environment: RESTapi services, Eclipse, Maven, Java, JSON, GitHUB, Source Tree, Jenkins, Propel, Simple Test, Postman, CloudFoundry, Confluence, Rally, Protractor-Cucumber, Javascript. ### SDET (Consultant) @ GE Global Research Jan 2016 – Jan 2017 | San Ramon, CA Backend API service test automation + frontend test automation. Environment: RESTapi services, Eclipse, Maven, Java, JSON, GitHUB, Source Tree, Jenkins, Simple Test, Postman, CloudFoundry, Confluence, Rally, Protractor-Cucumber, Javascript. ### Software Test Lead (Consultant) @ GE Healthcare Jan 2014 – Jan 2015 | San Ramon, CA Creating test strategy and test plan for manual and automated testing of multiple 3 tier web applications. Participating in manual testing of the application and creating automated test scripts for the application. Driving the offshore team during manual and automated testing as well as training QA resources. Performing test plan reviews, test case reviews, automation code reviews, and test result reviews with offshore team to ensure superior quality of software. Working with onshore (US) team for continuous deployment and support of the web software to end users globally. Testing involves- automation, manual and whitebox with a combination of tools and environments. ### Lead Software Quality Engineer (Consultant) @ HappyHello.com Jan 2013 – Jan 2014 | San Jose, CA Worked on establishing Software QA process for a Silicon Valley early stage startup - test planning, execution, bug tracking/triaging, reporting and managing. Established the test automation framework. Worked with the product team to ensure the quality, process improvement and potential customer satisfaction. ### UAT/QA Lead, Global Support & Deployment Product Group @ Dell Jan 2013 – Jan 2013 | Mountain View, CA Led the QA team, managed testing/ tool vendors, developed QA/UAT plan, established and facilitated test procedures, administered Test Management tool, ran triage calls with development/product team, developed/managed QA/UAT reports and traceability, worked with multi-teams on resolutions, planned and executed migration/integration releases, and facilitated successful production deploys. ### Lead Quality Engineer, Global Consumer Premier Services @ Dell Jan 2011 – Jan 2013 | Mountain View, CA Worked on a consumer product name Dell Tech Concierge which provides the full Preventive Maintenance, Security Protection, Backup and 24/7 Tech Support for any Windows PCs regardless brand. I have established the Software UAT validation processes and tools from scratch. Developed, trained and supported software validation team. Established test management tool and validation reporting mechanism. Managed testing during every UAT and Production deploy. And, created use cases, comprehensive test plan, software QA project plan, status reports for releases. Established the bug managment and triage process and worked with the vendors on issue resolutions. Also, worked on comparison analysis on product offerings. Directly worked with product team to eliminate gap on the process flow and improve end user experiance. ### Sr. Software Quality Engineer @ Augeo Affinity Marketing Jan 2010 – Jan 2011 Have implemented quality assurance (QA) initiatives for Augeo Incent division. Designed traceability layout of validation scope for each project. Have created training documents for Quality Assurance as well as support testing framework for UAT validations. Also, provided testing and defects status report during project validation: • Worked closely with project manager/ client managers to close gap in documentation. Developed accurate documentation for traceability and wrote use cases, test plans, test cases and various status reports. • Entered and managed project defects until resolution. • Estimated QA resources, time and validation scope for each projects • Supported the development team to debug and provided workaround for clients • Designed smoke, functional and regression test suites and leveraged resources for application validation. • Managed offshore India QA team- reviewed test plan and facilitated validation process • Retrieved and validated data from Oracle database using Access tool. • Processed ongoing service requests (SR) and worked with client manager to deliver the end user’s needs. ### Software Quality Assurance Analyst (Consultant) @ Wells Fargo Jan 2008 – Jan 2010 • Worked on an in-house web based treasury management software development project • Analyzed business requirements, wrote and executed test cases, entered and tracked defects for treasury workstation (CEO workstation) • Used Mercury Quality Center for test management • Used UAM application to complete and manage company and user setup for different environment and executed test cases in CEO portal for UAT,SIT,Prodfix environments • Used Clear Quest Rational for defect management • Attended weekly and monthly various QA and team meeting including conference call with business and follow-up • Supported the developers to create problem scenarios and identify the issue • Performed net meeting with the developers to facilitate defect debugging process • Identified missing requirement and facilitated change request process for future enhancement ### Business Systems Analyst (Consultant) @ Ameriprise Financial Jan 2007 – Jan 2008 • Performed extensive data setup following company rules and product conditions for test execution in mainframe based system LANMark Refresher • Wrote and executed test scripts for various activities (withdrawals, additional payment, fund transfer, anniversary processing etc.) using Lotus Note's testing tool • Performed code validation through navigating into the system • Prepared the validation report using MS Excel and cross referencing • Analyzed business requirements for new web based system AdminServer and wrote test cases for Graphical User Interface and Various Functionality with the support of demo release • Tracked change request for specific requirement as needed • Wrote, executed tests and defect tracking through Mercury Quality Center by using proper documentation and follow-up communication • Involved in User Acceptance Testing for Client center and provided necessary support ## Education ### Masters in Management Information Systems Metro State University ### MBA Asian University of Bangladesh ## Contact & Social - LinkedIn: https://linkedin.com/in/msultana --- Source: https://flows.cv/monira JSON Resume: https://flows.cv/monira/resume.json Last updated: 2026-04-12