# Monse Medel Martinez > Product Designer | UX Designer | AI-Powered Products | B2B SaaS | Human-Centered Design Location: Greater Seattle Area, United States Profile: https://flows.cv/monse I’m a Product Designer and UX Designer with 3+ years of experience designing AI-powered platforms and B2B SaaS products used at enterprise scale. My background spans end-to-end product design, from discovery and research through high-fidelity execution and launch. Most recently at Accenture, I owned design for AI-driven products that translated complex workflows into intuitive experiences, contributing to measurable revenue impact, faster go-to-market execution, and large-scale user adoption. I specialize in human–AI interaction design, conversational UX, and building systems that balance user needs with business outcomes. I’m currently seeking Product Designer or UX Designer roles where I can continue working on complex products, collaborate closely with Product and Engineering, and design AI-enabled experiences that are practical, scalable, and human-centered. If you’re building thoughtful products and value strong design decision-making, I’d love to connect. Skills include: Product Design, UX Design, Interaction Design, Human-Centered Design, Design Systems, User Research, Prototyping, Accessibility, Human–AI Interaction Design, B2B SaaS ## Work Experience ### Product Designer | AI Product Design | B2B SaaS @ Accenture Jan 2022 – Jan 2024 | Seattle, WA * Owned end-to-end product design for AI-powered B2B SaaS products serving Fortune 500 clients, translating complex workflows into scalable, user-centered experiences within large, cross-functional delivery teams. * Generated $12M in sales and supported a $40M pipeline by designing AI-powered product experiences aligned to enterprise customer needs and business goals. * Eliminated 80% of campaign brief creation time by architecting AI-guided conversational workflows through human–AI interaction design and rapid prototyping. * Improved LLM response quality to 9.5/10 by developing 45+ structured interaction scripts through iterative conversational UX testing and refinement. ### Product Designer | UX Design | User Research @ University of Washington School of Nursing Jan 2022 – Jan 2022 | Seattle, WA * Led end-to-end product design for a healthcare documentation web application, partnering with researchers and practitioners to streamline complex, real-world workflows. * Drove adoption by 10+ school nurses across (X) districts by redesigning multi-step documentation flows informed by interviews, surveys, and process mapping. * Reduced workflow friction by resolving (X) critical usability gaps through high-fidelity prototyping, usability testing, and iterative refinement. * Translated insights from (X) research sessions into design recommendations that aligned (X) stakeholders on product direction and implementation priorities. ### UX Researcher, American Red Cross @ University of Washington Human Centered Design & Engineering Jan 2021 – Jan 2022 Conducted qualitative analysis of 9 interviews that uncovered themes about target user pain points and gaps of the project “Collaborative Research: Changing Ethical STEM Culture through Interdisciplinary Dialogue and Analysis of Humanitarian Information and Communication Technology” ### User Experience Researcher, East African Community (EAC) Services Center @ University of Washington Human Centered Design & Engineering Jan 2021 – Jan 2021 | Seattle, WA Under the guidance of Professor Jason Yip and Wendy Rohan, I co-designed workshops with youth from the East African Community (EAC) Services Center and researched how youth and their families access critical information online in multilingual and multicultural contexts. Analyzed complex qualitative data to uncover insights into the challenges and strategies involved in online information-seeking behaviors. This community-based research allowed me to foster meaningful relationships with participants, contributing to a deeper understanding of information access. ### UX Researcher, Wikipedia @ University of Washington Human Centered Design & Engineering Jan 2021 – Jan 2021 | Seattle, WA Conducted 5 in-depth user interviews and qualitative analysis to study behaviors in online collaborative systems — Wikipedia. One of my key contributions was analyzing data from Spanish Wikipedia editors, providing insights into their collaboration behavior and unique perspectives on the platform. These findings were shared with teams in English, enhancing Wikipedia’s understanding of its international user base and improving its collaborative practices. ### Interaction Design Intern | UI Design | Accessibility @ Accenture Song Jan 2021 – Jan 2021 | Seattle, WA Redesigned 2 B2B web pages and 15+ interactive UI components for a global e-commerce rebrand across 62 countries and 25 languages, conducting 3 user interviews to improve product discovery and extend the design system for localized use. ### UX Engineer Intern | Mobile UX | Android @ Facebook Jan 2019 – Jan 2019 | Menlo Park * Co-led end-to-end design and development of an internal Android project management app. Built 5 core Android workflows applying UX best practices, rapid prototyping, and iterative development delivering app’s functionality within a six-week timeline. * Developed expertise in Java programming and mobile flow design through intensive three-week CodePath training bridging design and development. ### Molecular Engineering Student Researcher @ University of Washington College of Engineering Jan 2017 – Jan 2017 | Seattle, Washington, United States 🧬🔬Led the development of a tool that translated text into binary and DNA code using a digital dictionary, addressing challenges in encrypting digital data within DNA storage. I worked closely with the Engineering faculty to present and validate key findings around the safety and potential of digital data storage in DNA, contributing to the advancement of encryption technology. ## Education ### Bachelor of Science - BS in Human Centered Design & Engineering University of Washington Jan 2017 – Jan 2022 ### Minor in Spanish Language and Literature University of Washington - College of Arts & Sciences ## Contact & Social - LinkedIn: https://linkedin.com/in/monsemedelmartinez - Portfolio: https://monsemedelmartinez.framer.website/ --- Source: https://flows.cv/monse JSON Resume: https://flows.cv/monse/resume.json Last updated: 2026-03-30