# Monty Eich > Improvisor, Inventor, Designer Location: San Jose, California, United States Profile: https://flows.cv/monty I use my experiences as an improvisor and a broadcaster to create real, natural interactions with AI. I am an evangelist for improvisation and natural language. I have heard I'm funny. When I am not using midwestern charm to teach robots how to be more likable, I am growing my comedy brand and raising my creative kids. #Robots #Design #UX #UXDesigner #ConversationalDesign #UserExperience #CxD #UIDesigner #creative #Amazon #Improv #ImprovComedy #YesAnd #ImprovInDesign #AI #VUI #VoiceDesign ***Discaimer: My opinions are my own, those expressed here are not those of my employer.*** ## Work Experience ### Conversation Designer @ Google Jan 2025 – Present | Mountain View, California, United States Staff user experience conversation designer in Google Home. ### Actor, Director @ the Weisenheimers Jan 1997 – Present | Omaha, NE ​The Weisenheimers have been performing corporate entertainment in the Midwest since 1997. Our award-winning (Omaha Entertainment and Arts Awards) shows have entertained companies big (Kewit, ConAgra, Mutual of Omaha, UP) and small (Jerry's Basement Waterproofing, Avenue Scholars, Lease Team) . ​Born and raised in the heartland the Weisenheimers' high energy comedy is fast and smart. ### Senior Conversation Designer at Amazon Lab126, Consumer Robotics - Astro @ Amazon Lab126 Jan 2022 – Jan 2025 | San Francisco Bay Area ### Senior Conversational Designer - Alexa Devices R&D @ Amazon Lab126 Jan 2022 – Jan 2022 Voice UX/ Conversational Designer for Alexa Devices. Part of a customer obsessed team that leads, defines, and drives spoken language and multimodal interfaces for Alexa on multiple devices. Innovating new solutions and creating customer experience guidelines for both the Amazon devices and our third party partners. I oversee the Customer Experience for new On The Go devices. I guide other designers with a uniform vision, produce user flows and prototypes. I am responsible for creating rigorous user interface specifications deliverables. I am expected to create solutions and then confidently defend their design rationales to peers and executive level reviews. ### Conversational Designer - Alexa Devices R&D @ Amazon Lab126 Jan 2020 – Jan 2022 Voice UX/ Conversational Designer for Alexa Devices. Part of a customer obsessed team that leads, defines, and drives spoken language and multimodal interfaces for Alexa on multiple devices. Innovating new solutions and creating customer experience guidelines for both the Amazon devices and our third party partners. I produce user flows, prototypes, and rigorous user interface specifications deliverables. I am expected to create solutions and then confidently defend their design rationales to peers and executive level reviews. As with the rest of my career I balance my own experience with usability research and testing efforts then analyzing real usage data to inform UX optimization efforts. ### Conversational Designer - Multi-device Experience @ Amazon Lab126 Jan 2018 – Jan 2020 | Santa Clara, California Voice UX Designer for Alexa OS. Part of a customer obsessed team that leads, defines, and drives spoken language and multimodal interfaces for Alexa on multiple devices. Innovating new solutions and creating customer experience guidelines for both the Amazon devices and our third party partners. I produce user flows, prototypes, and rigorous user interface specifications deliverables. I am expected to create solutions and then confidently defend their design rationales to peers and executive level reviews. As with the rest of my career I balance my own experience with usability research and testing efforts then analyzing real usage data to inform UX optimization efforts. ### User Interface Designer @ West Corporation Jan 2015 – Jan 2018 | Greater Omaha Area I am responsible for creating and designing user interfaces (UIs) for IVRs, for internal and external applications.In this position I am assist in creating business requirements to facilitate the development of UIs, as well as designing visual interfaces and interactions for highly interactive applications. While collaborating with internal and external clients on the design of these UIs, I am tasked with establishing and maintaining a professional relationship with key internal and external stakeholders including clients, team members and department contacts. ### Dialogue Designer @ West Corporation Jan 2014 – Jan 2015 Responsible for script design, call flow, and voice user interface for assigned programs, which includes advanced speech recognition and IVR, ensuring the clients' needs and expectations are exceeded. ### Marketing Manager @ Benson Theatre Project Jan 2011 – Jan 2013 Helping spread the word about our goal to restore a 1920s vaudeville theater in historic Benson, Nebraska. ### Program Director @ Dial Global Jan 2002 – Jan 2011 Satellite delivered network, providing content for local radio stations across the country.; Responsible for daily broadcast content in a dynamic environment. Managed staff, setting personal and team goals. Provided customer service to subscribers. Created marketing material to grow brand and market reach. Notable Accomplishments: Oversaw launch of a new brand resulting in 150% growth in revenue. Maintained a high-growth pace on a strict budget through a period of industry turmoil. Morning Annoucer for Dial-Global Local's Adult Contemporary format. Program Director for the BOB format. Commercial Production. ### Site Manager @ Antenna International Jan 2004 – Jan 2004 Managed a staff of employees, including scheduling, hiring and performance reviews. Responsible for inventory, customer service and profit management. Notable Accomplishments: Maintained profitable site in changing market Hired and trained staff. ### Creative Services Director/ Assistant Program Director @ KVSS Radio Jan 2003 – Jan 2004 Created and produced commercial content for underwriter. Recorded and edited content for broadcast. Maintained compliance with FCC regulations. ### Sales @ infoUSA Jan 2002 – Jan 2003 Cold Calling potential clients. Building custom product solutions for clients. Maintaining a positive relationship with past clients ### Producer @ KKAR Jan 2001 – Jan 2002 Arranged interviews for daily news program. Pre-interviewed guests. Wrote and produced content for broadcast. ### Promotions Director / Producer / Copywriter / Announcer @ NRG Media Jan 2001 – Jan 2002 Conceived and implemented station promotions and campaigns. Prepared and directed morning news program. Wrote and produced commercial content for clients under tight deadlines. Notable Accomplishments: Researched and prepared current, issue-driven content for daily morning news program. Developed network of professional and media contacts for interview segments. ### Morning Host / Promotions Director KCTY @ NRG Media Jan 2000 – Jan 2001 Hosted a morning show with my best friend. Created and implemented marketing campaigns to benefit the station. ### Assistant Creative Services Director @ Three Eagles Communications Jan 2001 – Jan 2001 Responsible for conceiving and producing creative, results-driven radio advertising for clients; copywriting and production for broadcast under tight deadlines. Notable Accomplishments: · Created unique, memorable advertising for varied local and national clients. · Worked closely with sales staff to assist in acquiring and maintaining new client relationships. ## Education ### BA in History, Communications (Emphasis in Broadcasting) Hastings College ## Contact & Social - LinkedIn: https://linkedin.com/in/montyeich --- Source: https://flows.cv/monty JSON Resume: https://flows.cv/monty/resume.json Last updated: 2026-04-13