# Moon Bang > Sr. Product Designer at Zillow | E2E product design that drives measurable impact for mission-driven products and business Location: San Francisco Bay Area, United States Profile: https://flows.cv/moonbang My design practice revolves around building equitable and accessible products. I am passionate about helping users navigate complex user journeys through a clean and efficient interface with a clear information hierarchy. I love leading fun and engaging workshops that bring everyone together to identify and solve problems. I believe in the power of great teamwork and I’m passionate about building a strong team culture grounded in psychological safety. I geek out on personal growth and love applying agile philosophy to every aspect of my life. ## Work Experience ### Sr. Product Designer @ Zillow Jan 2025 – Present Building intuitive and powerful experiences for real estate agents and professionals, enabling them to better serve their clients and help make home a reality for more people. ### Sr. Product Designer @ Stepful Jan 2025 – Jan 2025 | New York City Metropolitan Area - Led end-to-end design as the sole in-house designer at Stepful, an ed-tech platform helping people break into healthcare careers while addressing the U.S. healthcare worker shortage. - Redesigned the externship platform where students find and secure clinical placements at partner clinics, directly impacting their ability to land full-time healthcare jobs. - Increased platform activation and engagement through intuitive user flows, transparent progress tracking, and clear guidance that helped students confidently navigate their path from training to employment. Defined P0 scope and success metrics to measure impact. - Partnered closely with co-founders, product, engineering, and operations to ship research-informed features from discovery to delivery. ### Product Design Consultant @ Jan 2025 – Jan 2025 | New York City Metropolitan Area - Partnered with early stage startups and local businesses to rapidly prototype and validate product concepts through design audits, user research, and industry best practice frameworks. - Led 0-1 product design for an AI-powered, stealth-mode startup, creating wireframes and high-fidelity prototypes for a content creation and media editing platform that informed product strategy and user testing. - Guided co-founders through design processes and strategic decision-making to establish strong product foundations and reduce risk in early development phases. ### Sr. Product designer @ BetterUp Jan 2022 – Jan 2024 | New York City Metropolitan Area - Enhanced the Partner Platform experience, resulting in a 5-point increase in NPS score for program buyers and improved platform adoption metrics. - Designed and launched an automated reporting tool that reduced quarterly business review preparation time by 72% and became one of the most frequently used reporting features across the platform. - Built strategic partnerships across product, engineering, and customer success teams to develop data-informed solutions that improved client visibility into program ROI. - Designed and implemented data visualization solutions that demonstrated clear program value, directly contributing to improved net revenue retention. ### Sr. Product Designer @ Planned Parenthood Federation of America Jan 2021 – Jan 2022 | New York, New York, United States I work as a lead designer for SpotOn: Planned Parenthood's gender inclusive period and birth control tracking mobile app with 65K monthly active users. - Design new features such as enhanced logging experiences, custom symptom entry, profile page, and calendar view based on user testings and data to increased monthly user engagement and satisfaction rates. - Build Pattern Library that accelerates design and development efficiciency by establishing reliable and consistent design systems. - Facilitate workshops that bring team members with diverse backgrounds together to solve problems and democratize product decision making processes. - Audit and monitor current experiences and user engagement to improve general usability, and minimize user confusion. - Create design assets for any product needs, including illustrations and marketing materials. - Collaborate with product managers, CX experts, Content writers, iOS, Android and BE developers and QA in an agile environment and facilitate scrum ceremonies to form a self organized team. ### Product Designer @ Planned Parenthood Federation of America Jan 2018 – Jan 2021 | New York, United States I designed various web products for flagship websites with more than 120 million yearly visitors, providing paths to care and information on sexual and reproductive health care and rights. - Designed Abortion Service Locator that helped 90K users learn about abortion restrictions and find a health center that offers abortion services. - Researched and designed abortion access tools that inform users of current abortion restrictions in a selected state and show how those restrictions may change when Roe V. Wade is overturned. - Improved Year End Donation modal and visibility of the donation button to the increase the yearly click rate to 80% on mobile. - Designed Candidate Spotlight 2020 that inform users of primary election candidates’ stance on sexual reproductive health care issues. - Improved internal CMS hierarchy and designs so that internal users can update and maintain up-to-date information more easily. - Facilitate workshops for cross over team ideations. ### UI Designer @ Concentric Health Experience Jan 2018 – Jan 2018 | New York, United States A healthcare and wellness advertising agency - Created compelling visual designs for web, mobile and tablet pages that promote high user engagements - Worked closely with peer designers, copywriters, project managers, and developers - Reviewed and discussed concepts with the VP and team - Iterated designs to clarify information and improve accuracy, and created coherent brand experiences ### Freelance UI/UX designer @ TSC Advantage Jan 2017 – Jan 2018 | Baltimore, Maryland Area - Established a coherent brand identity and visual language for Secure Halo's web pages - Developed new wireframes, user-centered flows, and prototypes for their product - Collaborated closely with a developer and communicated with the team in a timely manner - Gathered research and feedback to apply to the new designs ### UI,UX Designer @ DESIGNATION Labs Jan 2017 – Jan 2017 | Greater Chicago Area Through an immersive 7 months UI/UX bootcamp, I worked with multiple clients building user-centered designs for digital products including web and mobile applications. - Created new wireframes, logos, style tiles, hi-fidelity prototypes, - Delivered style guides and UI kits - Incorporating insights from visual competitive analyses, usability tests and client meetings ### Studio monitor @ School of the Art Institute of Chicago Jan 2015 – Jan 2015 | 280 S Columbus dr, Chicago, IL, 60603 - Monitored laser cutters and work space - Helped users to prepare Adobe Illustrator files - Maintained scheduling system - Responded to phone inquiries - Being in charge of the tool checkout process ### Teaching Assistant @ School of the Art Institute of Chicago Jan 2015 – Jan 2015 | 37 S wabash ave, Chicago, IL, 60603 - Facilitated classroom activities - Assisted instructors and supported class activities - Conducted workshops for students - Documented and uploaded students’ artwork digitally ### Gallery Assistant @ School of the Art Institute of Chicago Jan 2014 – Jan 2014 | 36 S Wabash ave., Chicago, IL, 60603 - Maintained gallery spaces - Installed artwork for artists - Provided guidance and troubleshooting to audiences during the shows ## Education ### Bachelor of Fine Arts (BFA) in Fine Art School of the Art Institute of Chicago Jan 2013 – Jan 2015 ### Bachelor of Fine Arts (BFA) in fine art Coe College Jan 2012 – Jan 2013 ## Contact & Social - LinkedIn: https://www.linkedin.com/in/moonbang - Website: moonbang.com --- Source: https://flows.cv/moonbang JSON Resume: https://flows.cv/moonbang/resume.json Last updated: 2026-04-07