• Debugged and restructured a firmware update pipeline (Vue UI, Go backend, Linux services), improving success rate from ~20% to reliable operation and reducing update time from ~5 minutes to ~1.5 minutes.

• Built a modular Python automation framework (Pytest, Selenium, CI/CD) with OOP design—improving reliability and cutting regression time by ~3 hours per cycle.

• Developed multithreaded Python SNMP/SCPI tools for RF-path and SSPA-switch automation, reducing manual effort and operator errors by ~10%.

• Developed ML-driven antenna-optimization concepts for pointing accuracy and anomaly detection, collaborating with R&D engineering leadership on integration paths.

• Led system, FAT, and SAT testing for large enterprise and mission critical customers, creating FAT procedures and delivering results to engineering teams.

• Served as Scrum Master and test lead, coordinating sprint testing and guiding production technicians to ensure high-quality releases.

• Recognized by senior program leadership for taking full ownership of a critical system issue—leading investigation, development, testing, and comprehensive documentation through resolution.

• Provided remote technical leadership during a large-scale post-disaster network recovery effort—diagnosing system issues and guiding field teams to restore satellite connectivity for 30,000+ users.

• Designed and began implementing a Python-based automation framework (Pytest/Selenium/Allure) to enable reliable, scalable regression testing across robotic and backend systems.

• Tested an assistive robotic-arm prototype (Kinova + Azure Vision + voice interface), validating real-world use cases and contributing improvements to path planning, UX, and system reliability.

• Performed system, regression, and stress testing across Android applications and Azure backend services, identifying critical defects and influencing design and architecture decisions.

• Supported backend and infrastructure improvements, including a full website migration and system administration enhancements that increased performance and security.

• Worked closely with developers, product, and robotics teams—driving bug triage, clarifying requirements, and ensuring higher software quality across multiple releases.

• Engineered backend features for the NGSmart platform using ASP.NET/C#/SQL Server, including workflow automation, DTO design, and business logic improvements for new departmental processes.

• Built ML-driven analytics systems, including an FP-Growth recommender engine and customer segmentation pipelines (RFM/K-Means), improving targeted marketing and product discovery.

• Optimized SQL performance through indexing, query tuning, and refactoring stored procedures—improving heavy-report execution times by ~10%.

• Increased site traffic by 150% through SEO enhancements, PHP/MySQL performance improvements, caching strategies, and code refactoring.

• Developed internal dashboards (C#, JS, Bootstrap) for real-time user and operations insights, improving transparency and decision-making across teams.

• Automated backend task scripts in C# and Python to accelerate testing, data processing, and system validation workflows.

• Provided technical guidance on web architecture, performance optimization, and UI improvements.

• Reviewed existing site workflows and recommended UX and SEO enhancements to support business goals.

• Designed and implemented responsive UI components and full-stack features using modern web technologies (HTML/CSS/JS, PHP, MySQL).

• Built solutions aligned with business requirements, improving page structure, usability, and overall user experience.

• Worked directly with stakeholders to refine requirements, deliver enhancements, and ensure high-quality releases.