• Digitized and automated Copart’s internal dispatch system using AI-driven recommendations. Partnered with ops teams to test parameter weights, validated outcomes, and aligned stakeholders reducing $400M driver cost by 11%.

• Leading AI driven re-architecture of Copart’s internal title transfer system leveraging LangChain with Gemini models. Defined roadmap, and building a scalable intelligent workflow to process 5M titles annually.

• Spearheaded 0-1 development of a parking reservation app (web+mobile) for truck drivers. Led discovery, ideation, scoping, and MVP testing to launch in 90 days, unlocking a $50M annual revenue stream.

• Owned roadmap for Copart’s $80M vendor payment platform. Modernized billing and reconciliation using LLM-driven automation, optimizing ACH/card transactions and reducing manual errors.

• Developed a data driven geospatial monitoring platform for internal operations, defining core features and managing stakeholder needs for actionable insights.

• Explored and evaluated integration of Verily’s clinical trial management tool with inventory software for B2B clients, proposing solutions to digitize biospecimen repositories across 10 nationwide sites.

• Owned backlog prioritization for the quarter, translating customer and market needs into structured PRDs and epics for two development teams.

• Led B2B market research initiatives, combining industry analysis and client input to inform sector expansion priorities, including smaller AMCs.

PM in Paytm First Loyalty Program

• Drove growth of Paytm’s B2C loyalty subscription program (web+mobile), to 200K users by defining KPIs, tracking usage trends and driving data led product improvements to enhance customer satisfaction and adoption.

• Boosted visitor to member conversion rate by leveraging funnel analysis, user behavior insights, and A/B testing to increase daily conversion by 90%.

• Executed user centric improvements informed by focus groups and customer interviews, partnered with sales for drip campaigns, increasing loyalty member activation by 25% and renewals by 20%.

PM in Nearbuy.com (Acquired by Paytm)

• Built a zero-to-one SaaS app (web+mobile) enabling e-commerce for 5,000+ SMBs, prioritizing intuitive UX to simplify onboarding and daily operations.

• Designed intuitive features and onboarding flows for non-technical users, identifying emerging behaviors and iterating continuously in a high-uncertainty environment, achieving 55% activation.

• Introduced a reservations module for Nearbuy.com used by 20,000+ merchants in Northern India by analyzing consumer insights, market trends, and competitor offerings to guide product decisions

• Designed an assembly Process for clutch release fork using a six-axis robot.

• Worked on analysing and improving efficiency of assembly line.

• Proposed an alternate pre-assembly procedure of planetary gear system to reduce takt time.