Ambitious individual with a background in Entrepreneurship, currently practicing Software Engineering and Test Automation with a focus on Machine Learning. Committed to maintaining cutting edge technical skills and up-to-date industry knowledge, and determined to push boundaries and learn more and more!

2020 — NowGuidewire SoftwareSoftware Engineer in Test - Analytics and Data Services

2020 — Now

San Mateo, California, United States

2020 — 2020SafetyChain SoftwareCustomer Support Engineer

2020 — 2020

Novato, California, United States

2018 — 2020Mobile Developers of BerkeleyiOS/Full-Stack Developer

2018 — 2020

Berkeley, California

Worked with Swift and/or React.js/Flask to programmatically build applications from scratch, ranging from games and social networking apps on mobile eg. Pokedex and MDB Socials, to web apps such as a Smart Mirror, as part of the projects.

Designed the UI/UX system for the applications, from wireframes to mockups, using Figma to facilitate design cycles.

Utilized Firebase to implement authentication and NoSQL database storage in JSON, and/or PostgreSQL for relational database storage; programmed RESTful APIs in Node.js, hosted on Heroku server to handle HTTP network requests and cache images.

Ideated on new applications and worked with teams under an agile development environment on fresh semester long projects and launched them on the App Store and/or the web to showcase them to students and professionals at the Berkeley App Fair.

2019 — 2019Systems LimitedSoftware Engineering Intern

2019 — 2019

Karachi, Pakistan

Trained on Systems’ platform dedicated towards the development of full-stack contracts acquired from domestic and international firms to reduce contract completion times and meet deadlines.

Constructed the foundations of websites included in the past concluded contracts to make future contracting work faster by 25%, as part of laying the groundwork in HTML and JavaScript.

Worked on the shopping cart feature of an e-commerce website composed in Angular for an ongoing local company project.

2018 — 2018PayActiv, Inc.Software Engineering Intern

2018 — 2018

San Francisco Bay Area

Developed an intelligent robo-advisor named ‘Lucy’ for the Customer Support department using AWS (Lex, Polly) to automate and accelerate solution services to customer queries, helping increase revenue by reducing support session times by 20%.

Built the knowledge framework and business logic in Python on AWS Lambda using the company’s API to process Lucy's requests.

Integrated it as a chatbot that leverages on NLP to interact with users via voice and text into the company’s Live Agent Chat hosted on the Salesforce Service Cloud, increasing customer satisfaction (CSAT) by 40% based on post-session surveys.

Took part in executive meetings to demonstrate the user/chatbot interaction on a mobile interface and backend routing on AWS; created 3 sample iOS apps using Swift to ease embedment into the company’s mobile application.

Education

University of California, Berkeley

Experience+

Education

Bachelor of Arts - BA