# Mudabbir Khan > Software Engineer in Test - Analytics and Data Services at Guidewire Software Location: Berkeley, California, United States Profile: https://flows.cv/mudabbir Ambitious individual with a background in Entrepreneurship, currently practicing Software Engineering and Test Automation with a focus on Machine Learning. Committed to maintaining cutting edge technical skills and up-to-date industry knowledge, and determined to push boundaries and learn more and more! ## Work Experience ### Software Engineer in Test - Analytics and Data Services @ Guidewire Software Jan 2020 – Present | San Mateo, California, United States ### Customer Support Engineer @ SafetyChain Software Jan 2020 – Jan 2020 | Novato, California, United States ### iOS/Full-Stack Developer @ Mobile Developers of Berkeley Jan 2018 – Jan 2020 | Berkeley, California • Worked with Swift and/or React.js/Flask to programmatically build applications from scratch, ranging from games and social networking apps on mobile eg. Pokedex and MDB Socials, to web apps such as a Smart Mirror, as part of the projects. • Designed the UI/UX system for the applications, from wireframes to mockups, using Figma to facilitate design cycles. • Utilized Firebase to implement authentication and NoSQL database storage in JSON, and/or PostgreSQL for relational database storage; programmed RESTful APIs in Node.js, hosted on Heroku server to handle HTTP network requests and cache images. • Ideated on new applications and worked with teams under an agile development environment on fresh semester long projects and launched them on the App Store and/or the web to showcase them to students and professionals at the Berkeley App Fair. ### Software Engineering Intern @ Systems Limited Jan 2019 – Jan 2019 | Karachi, Pakistan • Trained on Systems’ platform dedicated towards the development of full-stack contracts acquired from domestic and international firms to reduce contract completion times and meet deadlines. • Constructed the foundations of websites included in the past concluded contracts to make future contracting work faster by 25%, as part of laying the groundwork in HTML and JavaScript. • Worked on the shopping cart feature of an e-commerce website composed in Angular for an ongoing local company project. ### Software Engineering Intern @ PayActiv, Inc. Jan 2018 – Jan 2018 | San Francisco Bay Area • Developed an intelligent robo-advisor named ‘Lucy’ for the Customer Support department using AWS (Lex, Polly) to automate and accelerate solution services to customer queries, helping increase revenue by reducing support session times by 20%. • Built the knowledge framework and business logic in Python on AWS Lambda using the company’s API to process Lucy's requests. • Integrated it as a chatbot that leverages on NLP to interact with users via voice and text into the company’s Live Agent Chat hosted on the Salesforce Service Cloud, increasing customer satisfaction (CSAT) by 40% based on post-session surveys. • Took part in executive meetings to demonstrate the user/chatbot interaction on a mobile interface and backend routing on AWS; created 3 sample iOS apps using Swift to ease embedment into the company’s mobile application. ### Director Of Technical Affairs @ Pakistani Students Association (PSA) - UC Berkeley Jan 2017 – Jan 2018 | Berkeley, California • Responsible for maintaining the club's website using WordPress, newsletters and mailing account. • Lead design and creation of flyers employing Adobe Photoshop, and prepare presentations for the cultural events and mixers held by the club. • Control screen, stage and backstage tasks for our biggest event, the Pakistani Culture Show. ### Head of Marketing, Communication, and Information Technology @ Lycorp: The Corporate Society - The Lyceum School Jan 2015 – Jan 2016 | Karachi, Pakistan • Led the development team that maintained the society's website and designed banners, flyers and presentations for all the entrepreneurial competitions organized by the society. • Collaborated with sponsors to market their products and services on time and within budget through the channels of email, phone and social networks. • Advanced the society's entrepreneurial team in national business championships; won 2nd position out of 126 teams at the LUMS Young Leaders and Entrepreneurs’ Summit ’16. ## Education ### Bachelor of Arts - BA in Computer Science University of California, Berkeley ## Contact & Social - LinkedIn: https://linkedin.com/in/mudabbir-khan --- Source: https://flows.cv/mudabbir JSON Resume: https://flows.cv/mudabbir/resume.json Last updated: 2026-03-29