# Mudit Kakkar > Product Designer at Roblox | Design, Strategy, Trust & Safety Location: San Francisco Bay Area, United States Profile: https://flows.cv/mudit With over five years of experience as a product designer, I specialize in creating user-centric and trustworthy digital solutions that enhance engagement, retention, and satisfaction. My mission is to build products that empower people to consumer and create in a safe and personalized way. As the lead designer for Trust & Safety at Spotify, I collaborate with cross-functional teams to design and deliver a simpler content reporting experience and better personalization. I also spearhead initiatives to improve playback and streaming in different connectivity scenarios, ensuring a seamless and reliable listening experience for millions of users worldwide. Previously, I led design on the Trust & Controls team at Cash App and the Marketplace Trust & Safety team at Thumbtack, where I helped reduce undesirable activity and bad actors on both platforms. ## Work Experience ### Senior Product Designer @ Roblox Jan 2024 – Present | San Francisco Bay Area ### Product Designer @ Spotify Jan 2022 – Jan 2023 | Boston, Massachusetts, United States I lead design for Trust & Safety, contributing to a simpler content reporting experience and better personalization. I’ve also led efforts to improve playback and streaming in different connectivity scenarios. ### Product Designer @ Cash App Jan 2022 – Jan 2022 | San Francisco Bay Area I led design on the Trust & Controls team, helping our users better understand permitted transactions under our acceptable use policy. This reduced undesirable activity and helped increase good actors on our platform. ### Product Designer @ Thumbtack Jan 2020 – Jan 2022 | San Francisco Bay Area I led design on the Marketplace Trust & Safety team with the goal to design safe and reliable interactions between pros and customers. I worked on creating SSN-free background checks, achieving a significant lift in background check submissions on Thumbtack and leading to a healthier platform. ### Product Designer @ Walmart Labs Jan 2018 – Jan 2020 | San Francisco Bay Area • I led the design vision and created end-to-end flows to make it easier for Walmart shoppers to read and write reviews on Walmart. This led to a 0.12% lift in GMV and a more than a 2x increase in the number of reviews read and submitted every day. • For customers who lived far from the stores or did not want to pay shipping for a small order, I designed a feature let them pick up their orders from a nearby FedEx store. • I created micro-interactions and explored motion design for our NextDay delivery and Wireless experiences to help users better understand multi-step interactions. ### Teaching Assistant @ University of California, Berkeley Jan 2018 – Jan 2018 INFO 214: Needs and Usability Assessment A semester long class at the Berkeley School of Information that teaches UX research methods used in the industry. I assisted Steve Fadden (Research Manager at Google) with grading assignments and occasionally giving my feedback on class projects. ### Graduate Student Instructor @ University of California, Berkeley Jan 2017 – Jan 2017 | Berkeley, CA DES INV 190-1: Reimagining Mobility A semester long class at the Jacob's Institute of Design Innovation that encourages students to explore novels ways of how people might commute during the next 5 years. I assisted Lauren Ruiz with conducting office hours and offered my feedback on assignments and projects. This class was sponsored by Ford. ### Interaction design intern @ Walmart Labs Jan 2017 – Jan 2017 | San Francisco Bay Area • I designed interactions to enable rapid basket building of daily essentials while keeping the design compliant with ADA standards. • I spearheaded design in an initiative to reshape the review writing experience to help reviewers be more specific and descriptive. • Worked with designers and product managers on future projects to solve for evolving needs of Walmart's shoppers ### Acting Instructor @ University of California, Berkeley Jan 2017 – Jan 2017 | Berkeley, CA The Power of Numbers: Introduction to the Quantitative Social Sciences (Sociology 7, Spring 2017) ### UX design intern @ Design For Use Jan 2016 – Jan 2016 | Gurgaon, India • Defined the user goals for designing a peer-to-peer money lending platform • Sketched user journeys to uncover and analyze rich qualitative information • Designed a mobile app prototype and later presented it to stakeholders ### Senior Analyst @ HCL Technologies Jan 2013 – Jan 2015 | Noida, India • Identified and analyzed unique user goals to customize our platform for each client • Worked with developers and product managers to plan and strategize design changes • Performed heuristic evaluation to report redundant flows and menus ### Product Designer @ Medinfra Jan 2012 – Jan 2013 | New Delhi, India • Conducted interviews and surveys to probe user's mental models and define personas • Created UX and visual design specifications from concept through development • Reduced customer onboarding time by 50% and incident turnaround time by 30% ### Interaction Designer @ Hewlett-Packard Jan 2011 – Jan 2011 | New Delhi, India • Worked with a team of 3 interns to rework the customer service application • Iterated designs to make the user interaction coherent and more logical • Delivered a solution which resulted in improved customer feedback ## Education ### Master’s Degree in Human Computer Interaction University of California, Berkeley ### Bachelor of Technology (BTech) in Computer Science Guru Gobind Singh Indraprastha University ### DPS International ## Contact & Social - LinkedIn: https://linkedin.com/in/muditkakkar - Website: http://muditkakkar.com --- Source: https://flows.cv/mudit JSON Resume: https://flows.cv/mudit/resume.json Last updated: 2026-02-23