As the Head of Professional Services at Blend, I led a team of 30 experts and leaders who deliver software solutions for consumer lending products.

IPO 2021 - NYSE: BLND

“Hands on” manager of deployment leads acting as the point of escalation for their active projects and coach for their growth and development at the company.

Support for project escalations, scoping, SOW preparation, strategic account planning.

Product owner for PS operations initiatives as the company went through IPO in 2021- Professional Services automation (PSA) tool rollout, CPQ buildout.

Led transformation projects for the consumer lending industry by empowering our customers with technology that elevates their borrower experience.

Led the rollout of Blend products for our large strategic customers ensuring a smooth transition to Blend and its adoption across the user base for increased efficiency.

Led deployments for the Charles River Investment Management Solution (CRIMS), delivering software solutions for end to end investment life cycle.

Experienced in fresh software implementations, upgrades as well as current state assessments for clients following both- Agile and Waterfall project management models.