# Mudita Dhingra > Enterprise Activation Leader at Ramp Location: New York, New York, United States Profile: https://flows.cv/mudita I am an experienced professional services and customer success leader for Fintech products. I have a proven track record of managing teams that successfully implement SaaS products for enterprise customers, ensuring their smooth transition and adoption across the user base. My core competencies include scaling professional services teams, operational buildout and driving implementation efficiencies, which I leverage to create value for our customers and stakeholders. ## Work Experience ### Enterprise Activation and Success @ Ramp Jan 2024 – Present | New York, New York, United States ### Head of Professional Services @ Blend Jan 2022 – Jan 2024 | New York, United States As the Head of Professional Services at Blend, I led a team of 30 experts and leaders who deliver software solutions for consumer lending products. ### Deployment Lead Manager @ Blend Jan 2021 – Jan 2022 | New York, United States IPO 2021 - NYSE: BLND “Hands on” manager of deployment leads acting as the point of escalation for their active projects and coach for their growth and development at the company. Support for project escalations, scoping, SOW preparation, strategic account planning. Product owner for PS operations initiatives as the company went through IPO in 2021- Professional Services automation (PSA) tool rollout, CPQ buildout. ### Strategic Deployment Lead @ Blend Jan 2018 – Jan 2021 | New York Led transformation projects for the consumer lending industry by empowering our customers with technology that elevates their borrower experience. Led the rollout of Blend products for our large strategic customers ensuring a smooth transition to Blend and its adoption across the user base for increased efficiency. ### Senior Consultant, Investment Solutions @ Charles River Development Jan 2016 – Jan 2018 | Greater New York City Area Led deployments for the Charles River Investment Management Solution (CRIMS), delivering software solutions for end to end investment life cycle. Experienced in fresh software implementations, upgrades as well as current state assessments for clients following both- Agile and Waterfall project management models. ### Implementation Consultant @ Charles River Development Jan 2013 – Jan 2015 ### Associate, Client Management @ Charles River Development Jan 2012 – Jan 2012 | Burlington, MA ### Product Management Intern- UI design @ Charles River Development Jan 2011 – Jan 2011 | Burlington, MA • Designed and performed a usability study and analysis for the user interface of CRA – Portfolio analysis, modeling and order management. • Analyzed and provided recommendations to UI designers for the dashboard design for next generation ‘Manager Workbench’- the portfolio management module of CRIMS • Presented recommendations for the successful implementation of multi-level Option strategies on CRA by performing workflow studies ### Assistant Manager, Client Coverage @ Standard Chartered Bank Jan 2009 – Jan 2010 • Provided sales support for Relationship Managers within the Financial Institutions unit in matters of client servicing, transaction flow and documentation. • Devised a database for weekly monitoring of the unit’s balance sheet- product wise movement and analysis, for increasing efficiency • Handled some specialist functions for the unit pertaining to Compliance • Identified inefficiencies, manual processes and reported automation and process improvement methods within the Custody unit-Taxation and Billing ## Education ### MS in Mathematical Finance Questrom School of Business, Boston University ### Bachelors of Science (Honors) in Mathematics Sri Venkateswara College, Delhi University ### CBSE Delhi Public School - R. K. Puram ## Contact & Social - LinkedIn: https://linkedin.com/in/mudita-dhingra --- Source: https://flows.cv/mudita JSON Resume: https://flows.cv/mudita/resume.json Last updated: 2026-04-07