# Muhammad Hamza Nasir > Senior Software Engineer at PayPal Location: Greater Chicago Area, United States Profile: https://flows.cv/muhammadhamzanasir ## Work Experience ### Senior Software Engineer @ PayPal Jan 2024 – Present | Chicago, Illinois, United States ### Lead Software Engineer @ HIO Jan 2022 – Present • Spearheaded the design and development of the HIO chat platform, serving as a daily communication tool for residents across more than 150 apartment units. • Collaborated with data scientists to seamlessly integrate Large Language Models (LLMs) into a live production environment, enhancing the platform's natural language processing capabilities. • Constructed a comprehensive analytics platform, complete with data aggregation pipelines and an intuitive, interactive user interface. This platform enables property managers to engage more effectively and meaningfully with their residents. • Designed and implemented a user-centric web application that provides residents with seamless control and monitoring of their smart home devices, including lighting and thermostats, enhancing the overall living experience. ### Lead Software Engineer @ Discover Financial Services Jan 2024 – Jan 2024 | Chicago, Illinois, United States ### Senior Software Engineer @ Vonage Jan 2021 – Jan 2024 • Spearheaded and executed a tax collection project resulting in annual savings of approximately $2 million for the company. • Developed a proof of concept using Linux pipes for server-side speech-to-text transcription. This innovation evolved into the Captions API, now integral to various public services and applications. • Authored insightful developer blogs focused on leveraging Vonage SDKs, fostering a supportive and informed community for customers. • Played a key role in a collaborative effort to design a seamless authentication feature. This integration enabled users from two distinct platforms to access the Vonage Video API, effectively doubling the potential market reach. • Partnered with the DevOps team to orchestrate the smooth migration of tools and services from Amazon ECS to EKS, enhancing system efficiency and scalability. • Implemented sophisticated front-end analytics to meticulously track user conversions during the signup process and continuously monitor user retention rates. ### Senior WebRTC Engineer @ WebRTC.ventures Jan 2019 – Jan 2024 | Greater Chicago Area • Engaged directly with clients to deeply understand their unique project needs and requirements. Crafted actionable, realistic roadmaps tailored to guide projects to successful completion, and designed software architectures emphasizing high performance and scalability. • Authored insightful developer blogs to empower users in building their own video/audio applications. (Check out my linkedin publications section for links to these blogs) • Developed and maintained real-time communication applications leveraging features like video, voice, and text chat, using the WebRTC API. • Implemented and rigorously analyzed performance metrics for WebRTC applications. Utilized tools such as WebRTC Internals and testRTC to optimize for high-quality user experiences. ### Software Engineering Teaching and Research Assistant (RTC Lab) @ Illinois Institute of Technology Jan 2018 – Jan 2019 | Greater Chicago Area • Mentor students in Agile software development, and help manage Indoor location Emergency app. • Teach students to work with web frameworks such as Sails JS, Express JS and Ruby on Rails along with database systems such as MySQL and MongoDB to develop backend api services. • Lead development in front end applications using React JS. • Manage team timelines and feature roll outs. ### Software Engineering Intern @ Weight Watchers Jan 2018 – Jan 2018 | New York, New York • Worked in an Agile software development environment to develop and push features to production. • Designed and implemented end to end integration tests for key microservices pushing code coverage from 50% to 70%. • Analyzed crowd sourced foods and recipes in the market of Australia using data mining algorithms such as Hierarchical Clustering and DBScan to gain insights on popular and recurring foods. • Upgraded all microservices from Node 6 to Node 8 to leverage new ignition+TurboFan pipeline for faster performance. ### Software and Controls Intern @ NuMat Technologies Jan 2017 – Jan 2017 | Greater Chicago Area • Set up gas-test manifold with a variety of sensors and actuators to allow production of a specific kind of Metal Organic Framework (MOF). • Developed full-stack web application to communicate with the gas-test manifold and its components so that chemists can observe and control its state remotely. • Fixed long-standing bugs with existing systems and updated controller programs to comply with most recent code standards. ## Education ### Bachelor's degree in Computer Engineering Illinois Institute of Technology Jan 2015 – Jan 2019 ## Contact & Social - LinkedIn: https://linkedin.com/in/mhnasir - Website: https://hamzanasir.com --- Source: https://flows.cv/muhammadhamzanasir JSON Resume: https://flows.cv/muhammadhamzanasir/resume.json Last updated: 2026-03-22