•Led the development of Burq Dashboard, Core APIs, and Internal Dashboard, enhancing op-
erational efficiency and streamlining delivery service management.
•Designed and introduced a billing system that replaced per-delivery payments with consolidated
biweekly and monthly statements. This simplified financial processes, enhanced cash flow for
merchants, and cut down payment-related disputes by 40%.
•Supervised and mentored junior engineers, onboarding new team members, and elevated code
quality by conducting thorough reviews and implementing best-practice guidelines; empowered
team members to adopt improved coding standards, resulting in a 50% decline in critical bugs
identified during testing phases.
•Developed SwiftShift data migration framework, leveraging AWS SQS to optimize data trans-
fers. This significantly minimized database load, accelerated the migration process, and boosted
system scalability, ensuring seamless and efficient data transitions.
•Redesigned the Proof of Delivery (POD) system to store delivery images permanently, ensuring
merchants retained access to critical proofs even after providers deleted older images.
•Launched multi-stop deliveries, allowing merchants to schedule multiple deliveries together.
This innovation refined the routes of the riders, slashed delivery cost by 50%, and amplified oper-
ational efficiency.
•Built analytics APIs to provide merchants with insights into top stores, locations, spending,
savings, and preferred delivery providers. This equipped merchants with data-driven decision-
making tools and strengthened their operational efficiency.
