• Accepted into a competitive yearlong JavaScript training program, as one of 126 students out of 400+ applicants.

• Learn in-demand technologies like React, Node + Express, and PostgreSQL as well as industry best practices for design, implementation, and deployment such as MVC, version control with Git/GitHub, agile & scrum with Trello and Slack, test driven development, and CI/CD.

• Assisted with Switching Theory Laboratory (CSC 347) instruction and student inquiries on setup, use, and execution of laboratory hardware.

• Instructed 25 students on the translation of logic gates to physical hardware and prepared laboratory equipment for student use.

• Assisted an average of 40 customers per day in finding solutions to their technological inquiries.

• Troubleshoot computers with software, hardware, and network problems, conducted computer data recoveries, and file transfers.

• Conducted over 100 iPhone screen replacements, and over 50 iPhone battery replacements.

• Assisted Arabic-speaking customers unable to express their inquiries in English.