# Mukesh Basvekar > Product x AI Ops | Duke Masters | Building Human-Centered AI Products at the Intersection of Design & Automation Location: San Francisco Bay Area, United States Profile: https://flows.cv/mukeshbasvekar TL;DR: Cracked generalist with experience across product management, customers success, operations, workflow automation, and AI-native products. I bridge the gap between technical depth and business outcomes, turning complex systems into seamless user experiences. Recently completed a Master’s degree at Duke University with a focus on Product Management and AI. Full Version: I’m a Product Manager passionate about building technology that helps people work smarter. Over the past few years, I’ve worked across startups and side projects, managing the full product lifecycle from discovery and roadmap planning to launch and iteration. My journey began in operations, where I optimized internal workflows and built automation systems that saved hundreds of team hours. That’s where I discovered my strength: identifying inefficiencies, translating them into clear product requirements, and driving measurable impact. In my founder stint, I focused on AI-native tools, building ZenDuo, an AI “Chief of Staff” that integrates email, calendar, and tasks into a single personal productivity system with custom AI Agents. Through this work, I gained hands-on experience with APIs, LLMs, and data-driven decision-making, while shaping product strategy from scratch. I thrive at the intersection of user empathy, data insight, and technical execution. Whether it’s refining onboarding flows, aligning stakeholders, or experimenting with new AI capabilities, I enjoy solving complex problems through thoughtful product design. I also built Nuuron AI, my capstone project for the AI Product Management (AIPM) course. The goal is to create an AI agent stack for small and medium businesses—think Shopify for AI agents—supporting businesses in a forward-deployed model. Keywords: AI Operations • Roadmapping • User Research • AI Product Management • Workflow Automation • API Integrations • LLMs • AI Agents • SaaS Platforms • GenAI Want to learn more? Reach out at basvekarmukesh@gmail.com. Location: SF Bay Area, CA / Durham, NC ## Work Experience ### Founder & Product Lead @ ZenDuo AI Jan 2025 – Jan 2025 - Helping founders and operators make decisions faster with context siloed across apps ### Product Manager @ SecureLayer7 Jan 2023 – Jan 2024 Title: Associate Product Manager - PM for BugDazz, a cybersecurity Program Management platform (PTaaS) - Star Performer Award (2023) within the first 6 months - Product Owner for API Security Scanner, a 0-1 Product ### Product Manager @ Gradvine Jan 2022 – Jan 2023 - Managed an early stage, 0-1 product, build solutions from insights as an Ops Executive - Product focused on improving customer and internal team experience ### Operations Executive @ Gradvine Jan 2021 – Jan 2022 - Focused on delivering a great customer experience - Maintained a CSAT score of 4.7 as an Ops Executive ### R&D Assistant - Product Design @ VA - Design Innovation Center Jan 2020 – Jan 2021 - First experience building an AI product ### Team Captain + Project Manager @ STES Rocketry Jan 2018 – Jan 2020 - Led and launched a rocket at Spaceport America Cup with 99.09% accuracy as part of a student team - Built a team of 29 Engineering students from scratch leading marketing, hiring and knowledge transfer - Top 10 in 10,000 Feet category | 29th/125 Globally ## Education ### Master's degree in Engineering/Industrial Management Duke University ### Bachelor of Engineering Savitribai Phule Pune University ### Diploma in Engineering Maharashtra State Board of Technical Education (MSBTE) ## Contact & Social - LinkedIn: https://linkedin.com/in/mukeshbasvekar - Portfolio: https://heymukesh.vercel.app/ --- Source: https://flows.cv/mukeshbasvekar JSON Resume: https://flows.cv/mukeshbasvekar/resume.json Last updated: 2026-04-13