As a Digital Marketing Manager with extensive experience in the consumer goods industry, I've honed my skills in operations management, team building, and contract negotiation over the years.
Experience
2023 — 2024
2023 — 2024
Marin County, California, United States
2022 — 2023
2022 — 2023
Santa Clara County, California, United States
As a Team Manager at Burna in Santa Clara County, California, I had the privilege of leading a high-performing team to achieve exceptional results. Over the course of one year and two months, from March 2022 to April 2023, I was responsible for overseeing and coordinating the work of team members, ensuring alignment with organizational objectives.
My role encompassed setting clear goals and objectives, providing continuous feedback and support to nurture the growth and development of my team members. By effectively evaluating performance and identifying areas of improvement, I fostered a culture of excellence and encouraged individuals to reach their full potential.
I prioritized equipping my team with the necessary resources and tools, ensuring they had everything required to excel in their roles. Collaborating closely with other departments and stakeholders, I facilitated seamless communication and alignment, promoting a unified approach towards shared goals.
Throughout this experience, my focus remained on driving success and achieving outstanding outcomes. By fostering a positive and empowering work environment, I cultivated a motivated team that consistently surpassed expectations.
In summary, my tenure as a Team Manager at Burna was characterized by effective leadership, collaboration, and a relentless commitment to delivering exceptional results. It was a gratifying experience to witness the growth of my team members and contribute to the overall success of the organization.
2019 — 2021
2019 — 2021
San Francisco Bay Area
As a Co-Founder of NOORBY INC based in the San Francisco Bay Area, I played a pivotal role in the company's journey during my full-time engagement from January 2019 to June 2021. Over a span of two years and six months, I worked tirelessly to establish and grow the business in a hybrid work environment.
In my role, I was responsible for shaping the vision and strategy of the company, collaborating closely with fellow co-founders to define the direction and goals. I actively participated in all aspects of the business, including product development, marketing, operations, and team management.
Being part of a startup, I embraced the challenges and uncertainties that come with building a company from the ground up. I worked closely with a dedicated team, fostering a culture of innovation, collaboration, and adaptability. Together, we transformed ideas into tangible solutions, always striving for excellence.
As a Co-Founder, I engaged in business development activities, establishing and nurturing relationships with clients, partners, and stakeholders. I actively pursued growth opportunities, seeking new markets and avenues for expansion.
This experience taught me invaluable lessons about resilience, agility, and the power of teamwork. It was immensely rewarding to witness the impact of our collective efforts as NOORBY INC evolved and achieved significant milestones.
In summary, my role as a Co-Founder of NOORBY INC was a dynamic and transformative experience. I was privileged to contribute to the growth and success of a startup, collaborating with a dedicated team and shaping the company's future. The lessons learned and the achievements gained from this entrepreneurial journey will continue to inspire and guide me in future endeavors.
2015 — 2019
2015 — 2019
As a Freelance Product Designer, I embarked on my professional journey immediately after completing college. For a period of three years and ten months, from April 2015 to January 2019, I operated as a self-employed professional, offering my design services on a contractual basis. During this time, I primarily worked remotely, leveraging technology to collaborate with clients and deliver exceptional design solutions.
My expertise lies in Computer-Aided Design (CAD), and I have developed a high level of proficiency in software such as SolidWorks, AutoCAD, Geomagic Design X, KeyShot, and DriveWorks, among others. These tools enabled me to bring concepts to life and create detailed and precise designs for various projects.
As a freelancer, I collaborated closely with clients to understand their specific design needs and requirements. I embraced a client-centric approach, actively listening to their feedback and incorporating it into my design iterations. This ensured that the final deliverables aligned with their vision and met their expectations.
My experience as a Freelance Product Designer equipped me with a versatile skill set, a deep understanding of CAD software, and the ability to bring ideas to life. It fostered my creativity, problem-solving capabilities, and attention to detail. The diversity of projects I worked on allowed me to continuously expand my knowledge and expertise.
Overall, my freelance journey as a Product Designer was an enriching experience that allowed me to work autonomously, collaborate with clients globally, and create impactful designs. It shaped me into a well-rounded professional, proficient in CAD and experienced in transforming concepts into tangible products.
2011 — 2016
2011 — 2016
San Francisco Bay Area
During my tenure as a Supervisor at West Coast Sales & Marketing in the San Francisco Bay Area, I had the opportunity to lead a team of 5-10 employees. Over a span of five years and four months, from March 2011 to June 2016, I played a crucial role in ensuring the satisfaction of our customers and driving overall team success.
As a Supervisor, I took on various responsibilities, including overseeing payroll and ensuring accurate and timely compensation for the team. Customer satisfaction was a top priority, and I actively worked to address any concerns or issues to ensure that our customers received exceptional service.
One of my key contributions was providing on-demand support to all team members, empowering them to excel in their roles and deliver high-quality work. I made it a priority to create a supportive and inclusive work environment where each team member felt valued and had the resources they needed to succeed.
Through our collaborative efforts, our team achieved remarkable results. In the first year, we experienced a significant increase in the number of customers by over 300%, demonstrating our ability to attract new business. Additionally, in the second year, we achieved a customer retention rate of over 75%, indicating our commitment to delivering outstanding service and maintaining strong relationships.
As a Supervisor, I not only fulfilled my responsibilities but also nurtured a positive and collaborative team culture. Together, we achieved outstanding results and contributed to the overall success of West Coast Sales & Marketing.
I look back on my time as a Supervisor with a sense of pride, knowing that my efforts and leadership played a significant role in the team's accomplishments. It was a rewarding experience to witness the growth and success of each team member and to contribute to the overall success of the organization.
Education
Pepperdine University Graduate School of Education and Psychology
Doctor of Philosophy - PhD
Stanford University Graduate School of Business
Certificate
American Military University
Master of Business Administration - MBA
American Military University