# Muskan A.

> Product at Square | Ex-Microsoft and McKinsey

Location: San Francisco, California, United States
Profile: https://flows.cv/muskana

## Work Experience
### Product Lead, Monetization @ Square
Jan 2026 – Present | San Francisco, California, United States
Own tier strategy, pricing decisions, and the end-to-end subscription lifecycle from free to Premium — discovery, adoption, management, and retention. Drive paid growth and retention across Square's seller base. 
Own the full pricing platform from software subscriptions to processing rates, shaping how Square monetizes across every software product and transaction. Accountable for the $XXXM global SaaS P&L.

### Product Lead, Fulfillments @ Square
Jan 2025 – Jan 2026 | San Francisco, California, United States
Lead for core fulfillment experiences for Square Sellers where we own the order-to-fulfillment experience for QSRs managing quick sales, restaurants handling dine-in and delivery, retailers shipping nationwide, and every business type in between. 


Owner of the fulfillment platform and core seller fulfillment experiences serving all business types (F&B, retail, services, and beyond) across all channels (POS, ECOM, kiosks, third-party integrations).

### Group Product Manager, Square Staff @ Square
Jan 2023 – Jan 2025 | San Francisco, California, United States
Group PM managing a team of PMs responsible for the Advanced Access SaaS offering (incl P&L), the core team member platform capabilities for all businesses on Square and a new line of HR products for Square Staff

### Product Manager @ Square
Jan 2022 – Jan 2023 | San Francisco, California, United States

### Product Lead @ Block
Jan 2022 – Present | San Francisco, California, United States

### Engagement Manager @ McKinsey & Company
Jan 2022 – Jan 2022 | San Francisco, California, United States

### Associate @ McKinsey & Company
Jan 2020 – Jan 2021 | San Francisco, California, United States
Served technology companies (HW and SaaS SW) across product, commercial/business model, and sales strategy.

### Summer Associate @ McKinsey & Company
Jan 2019 – Jan 2019 | San Francisco Bay Area

### Product Manager II, Microsoft Teams @ Microsoft
Jan 2017 – Jan 2018 | Bellevue, WA
Product manager for core Teams and channels experiences including lifecycle management, individualized workspaces, accessibility and large teams

### Product Designer @ Microsoft
Jan 2015 – Jan 2017 | Hyderabad Area, India
Product designer (Interaction designer) and UX lead (starting Feb 2016) for large-scale engagements, globally, for enterprise customers as a part of Microsoft Global Delivery

### Software Engineer @ Microsoft
Jan 2014 – Jan 2015 | Hyderabad Area, India
Software developer for custom solution engagements for large enterprises as a part of Microsoft Global Delivery Services

### Summer Intern @ Microsoft
Jan 2013 – Jan 2013
Software developer summer intern 
• Developed a generic semantic model to capture business/user events and perform business level instrumentation as a part of an all-intern team

### Adcamp Scholar @ Google
Jan 2013 – Jan 2013

### Student Ambassador @ Google
Jan 2012 – Jan 2013

### Summer Intern @ Hughes Communications India Limited
Jan 2012 – Jan 2012
Software engineering intern in their software division

### Summer Intern @ Atlogys Technical Consulting
Jan 2011 – Jan 2011
Summer intern on a social networking application, working on intelligence mapping using large datasets.


## Education
### Master of Business Administration - MBA in Double major in Finance and Business Analytics
The Wharton School

### (Indira Gandhi Institute of Technology) in B.Tech, Information Technology
Guru Gobind Singh Indraprastha University

### High School Diploma in STEM with Computer Science
Delhi Public School Vasant Kunj


## Contact & Social
- LinkedIn: https://linkedin.com/in/muskanarora

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Source: https://flows.cv/muskana
JSON Resume: https://flows.cv/muskana/resume.json
Last updated: 2026-04-13