# Muskan M. > Product & UX Designer | Turning complex systems into intuitive SaaS & enterprise experiences ✦ Human Computer Interaction ✦ AI-driven digital experiences Location: San Francisco, California, United States Profile: https://flows.cv/muskanm Hey there! I’m Muskan Malik, a Graphic Designer turned Product Designer with 3+ years of experience and a knack for solving complex problems through thoughtful, human-centered design. My journey started with five years in architecture, where I learned to transform human pain points into spatial solutions. A brief stint in graphic design taught me the art of crafting memorable experiences through visual, digital and spatial design, which I then applied to my graduate studies in interaction design. It was here that I honed my systems thinking, problem solving, and visual design skills. And thus, I bring a multidisciplinary approach to every project I tackle, powered by deadlines, creativity, and just enough caffeine. When I’m not designing, you’ll find me lost in a book, planning my next adventure, or meticulously journaling & scrapbooking memories. (I'll also die defending the Oxford comma.) Currently navigating the job market while volunteering my skills at various organizations, I’m eager to bring my diverse skill set to a dynamic team. Let’s connect! ## Work Experience ### Product Designer @ POIETO Jan 2025 – Present • Designed and shipped core features for a pre-launch, multi-sided data marketplace web app, working end-to-end from discovery through high-fi delity UI and dev handoff . • Improved creator onboarding and activation by redesigning data call setup fl ows, reducing setup time and increasing clarity for first-time users. • Rapidly iterated on interaction patterns, edge cases, and visual states to balance usability, speed, and scalability in a fast-moving startup environment. • Contributed to a custom component library and cohesive visual language, ensuring consistency while enabling rapid product iteration. • Partnered closely with designers, engineers, and the CEO to prototype, test, and present product narratives for Series A fundraising. ### User Experience Designer @ The W.I.S.E. Foundation - Walking In the Spirit of Excellence Jan 2024 – Jan 2026 | United States • Leading the end-to-end design of a multi-page E-Learning web platform, transforming a complex 50-page program document into an intuitive, user-friendly interface. • Creating wireframes and prototypes to test and refine the platform’s layout and interactions. • Collaborating with cross-functional teams to define user flows and ensure the platform aligns with accessibility best practices and brand identity. ### User Experience Designer | Social Impact Partner @ Enso Village Jan 2024 – Jan 2025 • Developing the UX design for experiential wayfinding processes within the Enso campus for 220 residential units, following ADA compliances to enhance the navigation experience for elderly residents. • Conducted user research, including 15+ usability tests and interviews, to understand pain points and optimize the wayfinding experience. • Developed an innovative multi-touchpoint system, combining digital and physical solutions to enhance accessibility for elderly residents. • Created over 5 iterations for each solution prototype, ultimately developing a library of more than 30 assets for client handover. • Worked cross-functionally with project managers and a multidisciplinary team to create user journeys and interactive prototypes aligned with business goals and user needs. ### Graphic Designer @ The Ideas Lab Jan 2022 – Jan 2023 • Created a cohesive visual identity for The Lab Mag across digital platforms, resulting in a 3x increase in viewership. • Designed social media creatives for 'The Lab Mag' using Illustrator, focusing on UX design, typography, and creating visually appealing user interfaces, which boosted follower interaction by 2x. • Improved collaboration between design and content teams, optimizing workflows and ensuring timely delivery of high-quality design assets. • Led the UX/UI design of The Ideas Lab mobile app, from wireframing and prototyping to final implementation. • Conducted user interviews and usability testing, leading to a 30% drop in onboarding drop-off rates and a 2x increase in session duration. • Built a component-based design system, streamlining the design process and accelerating iterations by 40%. • Integrated interactive storytelling elements, improving user engagement by 25%. • Partnered with developers to ensure a smooth design-to-development handoff and maintain design consistency across the app. ### Student Intern - GIS internship @ INDIRA GANDHI DELHI TECHNICAL UNIVERSITY FOR WOMEN Jan 2022 – Jan 2022 • Geo-located and geo-tagged historical structures using QGIS, improving data accuracy for researchers. • Collaborated on and designed a mobile application with HARSAC, Haryana, India, to improve public access to geospatial data. ### Design Intern - Design and Coordination Department @ DLF Limited Jan 2021 – Jan 2021 • Managed project completion for SOI SOY eatery, ensuring adherence to design standards and timely delivery. • Designed an interactive street for the shopping mall, enhancing visitor experience. ## Education ### Master's degree in Human Computer Interaction California College of the Arts ### Bachelor of Architecture - BArch in Architecture Indira Gandhi Delhi Technical University for Women ## Contact & Social - LinkedIn: https://linkedin.com/in/muskanmalik18 - Website: https://www.muskanmalik.com --- Source: https://flows.cv/muskanm JSON Resume: https://flows.cv/muskanm/resume.json Last updated: 2026-04-08