Responsible with providing technical excellence and leadership in the Contact Center Integration team

● Lead the way on building a state of the art Ruby on Rails service with open-source off-the-shelf tools.

● Mentor and grow engineers by pairing and working to develop their skills.

● Design an audio streaming service with Node.js to allow customers to ingest their calls to Invoca system with ease.

● Lead the adoption of ArgoCD at Invoca and help improve the delivery speed and quality of software using CI/CD and GitOps.

● Add TypeScript and Node.js to Invoca’s tech radar with applications in production.

● Educate the engineering organization with Lightning Talks and documentation.

Recently the teams I have led have been tasked with scaling our monolith, extracting different domains into their own services. We have been using Kafka, Memcached, Redis, and SQL query optimizations to improve the performance across services while maintaining high up-times. The last extraction we performed used Node.js, building a production ready Nest.js application. Said application is performing on par with other Rails services at 1/2 to 1/4 the resource consumption.

In order to improve observability and stability, we’ve built Grafana dashboards to monitor services, defining SLOs/SLIs to make sure our services are within defined operating ranges, implementing alerts to make sure we can react quickly in the case of downtime or performance regression.

Responsible for leading the Return to Vendor and Storage teams in implementing new features and tech modernization, collaborating closely with company leadership, product management, users, and design.

● Empowered team members to achieve their goals and gain recognition.

● Used ArgoCD to efficiently deliver multiple microservices in Ruby on Rails and Node.js/TypeScript.

● Defined the front-end architecture vision by writing documentation and collaborating across departments.

● Increased the efficiency of microservices with event driven architectures, database, and caching optimizations.

● Provided real-time and low-latency experiences for the Warehouse Management System users.

Responsible for building and architecting scalable solutions to improve efficiency in Optoro’s system.

● Helped sign a large customer by proving and scaling the Return To Vendor (RTV) system to 10x of existing load.

● Built an advanced rule engine that allows configuration of multi-level rules for RTV inventory processing.

● Led the effort to create tooling for our engineering team's front-end architecture.

● Developed Optoro’s design system as an NPM package to allow visual consistency across our tools.

Responsible for improving the front-end architecture at Optoro and building essential services for Warehouse operations.

● Built an end-to-end Warehouse Receiving system with configurable workflows that processes millions of units a month.

● Built a cycle count system with an Android User Interface and a Ruby on Rails service for an accurate inventory system.

● Added Vue.js to Optoro’s stack and built the first of many production Vue.js apps.

● Educated the tech department on JavaScript, Vue.js, and PWAs through presentations and code workshops.

● Built an end-to-end metrics service to provide insights to warehouses and process more than 10+ million metrics a month.

● Scaled the Ruby on Rails services by increasing throughput and concurrency via implementing Puma.

Responsible for improving Android handhelds in warehouses, updating legacy apps, and providing great user experience for Optoro’s clients.

● Improved the warehouse Android app by implementing the Android Support Library and Material Design.

● Rewrote legacy AngularJS apps with a component architecture and led the organization on using components for future apps.

● Added JavaScript style guides to our front-end apps and led the way in getting the broader tech organization to adopt ES6.