# Myrna  M.

> UX Study Coordinator

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/myrna

Hi, I’m Myrna! I’m a UX professional passionate about creating seamless, user-friendly experiences through research and design. With a background in social work and client advocacy, I bring a human-centered approach to problem-solving.

## Work Experience
### UX Study Coordinator @ Apple
Jan 2025 – Present | Sunnyvale, CA

### Beauty Expert @ Bluemercury
Jan 2025 – Jan 2025

### UX Volunteer @ Latinas in Tech
Jan 2024 – Jan 2025
•Work with product and development teams to understand project requirements and user needs.
•Assist in designing wireframes, prototypes, and high-fidelity visuals for web and mobile apps, ensuring they align with brand guidelines.
•Provide and receive feedback on designs based on user input and team collaboration.
•Help develop design systems, style guides, and present design concepts to team members.

### Client Success Advocate @ Code for America
Jan 2024 – Jan 2024
•Assist clients with FileYourStateTaxes, addressing their needs and removing obstacles.
•Be the main contact for clients via email and Live Chat, offering support with a client-centered focus.
•Identify frequent client issues and work with the product manager to enhance the client experience.
•Demonstrate empathy and advocacy while working independently and as part of a team to deliver high-quality support.

### UX Design Student @ BrainStation
Jan 2023 – Jan 2023
•Completed an intensive 12-week UX Design bootcamp, focusing on user-centered design principles and best practices.
•Developed hands-on experience with wireframing, prototyping, and user research through real-world projects.
•Gained proficiency in design tools such as Sketch, Figma, and Adobe XD, and applied them to create intuitive and engaging user interfaces.
•Collaborated with a team to deliver UX solutions, including user personas, user journeys, and usability testing.

### Case Manager @ Stars Behavioral Health Group
Jan 2019 – Jan 2023

### Social Worker @ County of Santa Clara
Jan 2021 – Jan 2021 | San Jose, California, United States

### Beauty Sales- Nordstrom @ Lancôme
Jan 2019 – Jan 2019 | Santa Clara, California, United States

### Hairstylist @ Drybar
Jan 2015 – Jan 2018 | Palo Alto, California, United States

### Stylist Assistant @ Main St. Annex Salon
Jan 2015 – Jan 2017 | Los Gatos, California, United States


## Education
### Diploma in User Experience Design
BrainStation

### Bachelor of Arts - BA in Sociology
San José State University

### Cosmetology/Cosmetologist in General
San Jose City College


## Contact & Social
- LinkedIn: https://linkedin.com/in/myrnamarrufo
- Portfolio: https://www.myrnamarrufo.com/

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Source: https://flows.cv/myrna
JSON Resume: https://flows.cv/myrna/resume.json
Last updated: 2026-04-13