I am a Human Computer Inteaction Student at Indiana University Purdue University Indianapolis pursuing and education in UX and Product Design as well as working as a UX Generalist at Spectrum.

2022 — NowSpectrumUX Designer

2022 — Now

United States

Worked on an internal tool to be used by call center agents to pitch offers to customers planning on leaving the company for a competitor

Interviewed 5 call center agents, 4 Subject Matter Experts.

Collaborated with the stakeholders and design leads to generate

20+ ideas

2021 — NowIndiana University–Purdue University IndianapolisResearch Assistant

2021 — Now

Indianapolis, Indiana, United States

2021 — 2022Indiana University–Purdue University IndianapolisTeaching Assistant

2021 — 2022

Indianapolis, Indiana, United States

2022 — 2022InglesideUX Design Intern

2022 — 2022

Maryland, United States

Collaborated with a university UX Research Professor to conduct an evaluation of the marketing website, utilizing methodologies such as Cognitive Walkthrough, Heuristic Evaluation, and Accessibility (WCAG) audits.

Identified changes based on the evaluation findings, which after implementation resulted in an impressive 32.4% increase in incoming website traffic within three months.