San Francisco, California, United States
• Helped build a B2B marketplace to sell flexible office spaces.
• Joined the company as the #1 founding engineer.
• Boosted deal volume by 400% and expanded active clients by 200% through automation in touring, contract generation, and deal servicing over 6 months.
• Won the first company hackathon by building an AI chatbot that leverages all unstructured data like call transcripts, emails, onboarding forms, chat history, etc to improve lead conversion and user retention.
• Cut down the turnover time on servicing deals from multiple months to a few days by launching self-serve features and automated tours to target 2x lead conversions and a 25% MoM growth.
• Developed a serverless webhook pipeline to automate and streamline the operations process by integrating hubspot, front, slack, and retool saving about $20k annually.