We build services and end to end technological solutions, which empower people with medication dependency, help manage their pain and lead a better and healthier life!
• Designed, built and implemented an end to end telehealth appointment system which helped connect certified clinicians to interact with members across the United States. Ease of collaboration through calendar integration, resulted 3X growth in appointments scheduling and management
• Implemented caching solution for clinicians' schedules, resulting in a 50% reduction in conflicts and improved patient onboarding
• Introduced a notification service layer to facilitate effective communication with end users through SMS, emails, and push notifications
• In concert with product team and stakeholders, implemented a technology driven solution that automated manual workflows resulting in a 60% improvement in productivity for the administrative team
• Achieved significant cost savings by developing and maintaining our own tools to manage health records and moving away from third-party solutions like Simple Practice.
• Incorporated an AI-driven chat system that expedited clinicians' responses to patients
• Mentored junior engineers and helped them grow in their careers
• Introduced multi scrum team culture to improve productivity, resulting in a team velocity increase of almost 30%
• Successfully navigated the responsibilities of product and project management, while also being actively involved in system design, code reviews and creating test plans.
• Designed & presented Grafana dashboards which provided business insights and helped take key decisions to define the business direction
