# Nam Nguyen

> Member of Technical Staff at Goodfire

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/namnguyen1

Experienced full-stack software engineer with a strong focus on user experience and product quality. Built products for a diverse range of industries, including HR, entertainment ticketing, agriculture, and hospitality. Proven ability to lead technical teams, architect high-quality solutions, and drive complex projects to completion that directly contribute to business growth.

## Work Experience
### Member of Technical Staff (Founding Software Engineer) @ Goodfire
Jan 2024 – Present | San Francisco, CA

### Senior Software Engineer @ RippleMatch
Jan 2021 – Jan 2024 | New York, New York, United States
• Collaborated on developing a LLM-based (GPT-4o) tool for recruiters to filter job seekers across different categories using natural language

• Implemented an automated workflow using a LLM (GPT-3.5 Turbo) and text embeddings to ensure data consistency between job seeker profiles and their resumes, resulting in a $200,000 reduction in annual operating costs and increasing gross margins by 2%

• Led the front-end (Vue.js/TypeScript) overhaul of the job seeker experience, resulting in a 2x increase in applications submitted per job seeker

• Led the front-end and back-end (Python/Flask) redesign of the sign-up experience for new job seekers joining the platform

• Advocated for design QA to be part of the feature development cycle, with a focus on the user experience across desktop, tablet, and mobile

• Mentored other engineers on designing maintainable and testable (Pytest, Jest) solutions for features across the tech stack

• Managed projects from solution proposal to production release, including sprint planning and execution

### Lead Front-End Software Engineer @ TixTrack, Inc
Jan 2016 – Jan 2021 | Santa Monica, California
• Implemented multi-ticket purchase functionality in the consumer purchase experience, unlocking new business opportunities and increasing revenue

• Collaborated on architecting and building the front-end (AngularJS) for the Group Sales product from the ground up

• Led the front-end overhaul of the Point of Sales system

• Implemented and maintained multiple Stripe products, including Stripe Elements, Stripe Payment Request Button, and Stripe 3D Secure to process payments in the consumer purchase flow and Point of Sales system

• Championed the adoption of a design system and component library to ensure a consistent UI across all product offerings

• Advocated for the benefits of a typing system for the front-end, resulting in the adoption of TypeScript to the development stack

### Full-Stack Software Engineer @ RSixEight
Jan 2015 – Jan 2016 | Corona, CA
• Developed a suite of sales quoting tools (React) for a retail lighting company, resulting in the standardization of their sales quoting process and improving quote turnaround times

• Led a client project migrating their existing front-end in jQueryUI to AngularJS
Implemented service workers into an existing farm irrigation application (AngularJS/Node) to enable offline data synchronization, resulting in a seamless user experience even in low-connectivity environments

• Integrated subscription payment functionality (Authorize.NET) into an existing C# ASP.NET application, resulting in an additional revenue stream for the client

### Junior Full-Stack Software Engineer @ Go Moment
Jan 2014 – Jan 2015 | Santa Monica, CA
• Developed the foundation for a two-way text (Twilio) conversation between guests and IBM Watson, enabling natural language interactions and personalized support for hotel guests

• Implemented ability to customize and schedule texts to be sent out to hotel guests during their stay, enhancing the guest experience and contributing to increased customer satisfaction

### Portfolio Advisory Service Specialist @ Fidelity Investments
Jan 2011 – Jan 2014 | American Fork, UT
• Point of contact for account executives and portfolio management teams for trade entry and execution
 
• Retained $2 million of investable assets from moving to outside competitors

• Awarded multiple All Star and MVP recognition for exceeding performance metrics

### Co-Founder / Event Planning and Marketing Director @ EDP Productions
Jan 2008 – Jan 2011
• Directed over 50 marketing and event planning projects under tight time-frames and with overlapping deadlines
 
• Managed a team of twenty members with 25 percent annual growth in fund raising for charity organizations

• Coordinated meetings, maintained files and status reports for all clients throughout the duration of projects

• Built a network of local artists, businesses, and audio/visual technicians

### College Program Intern @ Disneyland Resort
Jan 2007 – Jan 2007 | Anaheim, CA

### Product Research Intern @ Rain Bird
Jan 2005 – Jan 2006 | Glendora, CA


## Education
### Bachelor of Science (B.Sc.) in Economics
Brigham Young University


## Contact & Social
- LinkedIn: https://linkedin.com/in/namvannguyen
- Website: http://namnguyen.io

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Source: https://flows.cv/namnguyen1
JSON Resume: https://flows.cv/namnguyen1/resume.json
Last updated: 2026-04-01