# nana choi > Senior Experience Designer at Zoom Location: San Francisco Bay Area, United States Profile: https://flows.cv/nana A designer in Bay area with background in architecture and Human Computer Interaction. Currently at Zoom. ## Work Experience ### Senior Product Designer II @ Zoom Jan 2021 – Present ### Senior Experience Designer II @ Adobe Jan 2019 – Jan 2021 | San Francisco Bay Area As a designer on E2E/Growth team, I Identify areas of opportunity in Creative Cloud members' journey and launch experiments to promote growth of retention and engagement KPIs. ### Principal Experience Designer @ Capital One Jan 2019 – Jan 2019 ### Senior Exprience Designer @ Capital One Jan 2018 – Jan 2019 | San Francisco Bay Area Collaborated with designers to deliver a part of vision prototype that tells a story of how associates can discover, assess and trust data through a personalized digital platform. Now working in a cross-functional team of Product, Tech and Design to launch a part of the MVP experience. ### Experience Designer @ Capital One Jan 2017 – Jan 2018 | New York, New York Worked across web and mobile experience of Commercial Banking platform. Collaborated with designers, product managers, and engineers on end-to-end product delivery journey. Shipped new features for Commercial Banking homepage, led the pilot launch of the organization’s very first online account opening experience, and set foundation for the team’s mobile design system. ### User Experience Designer @ PNC PINACLE Jan 2016 – Jan 2016 As part of MHCI Capstone Project, delivered PNC PINACLE Product Team a set of design solutions to improve the current experience of their mobile app. Conducted in-depth user research to identify problem space and designed interactions and interfaces of new features through multiple rounds of prototyping. ### Research Assistant @ Carnegie Mellon University Jan 2015 – Jan 2016 Assisting Dr.SeungJun Kim at Ubiquitous Computing Lab, designed visual and auditory UI of a smart in-car system that provides contextual information beyond navigation. Collaborated with a team of researchers to create a set of video prototypes for user-testing to find the most effective method of presenting information to drivers. ### Designer @ Epiphyte Lab, LLC Jan 2015 – Jan 2015 | Pittsburgh, Pennsylvania Designed and produced a three volume portfolio and a website for the professional architectural works and research of Epiphyte Lab. ### Junior Designer @ Arcari Iovino Architects Pc Jan 2013 – Jan 2015 Designed various residential and small commercial projects in schematic phases. Produced concept images for client presentations as well as construction drawings for implementation of projects. ## Education ### MHCI in Human Computer Interaction Carnegie Mellon University ### Interaction Design School of Visual Arts ### Bachelor of Architecture (B.Arch.) in Architecture Carnegie Mellon University ### Scandinavia Study Abroad in Architecture Carnegie Mellon University ## Contact & Social - LinkedIn: https://linkedin.com/in/nanachoi --- Source: https://flows.cv/nana JSON Resume: https://flows.cv/nana/resume.json Last updated: 2026-02-23