# Nancirose Rosenberg > IT Support Specialist/Customer Service Location: San Francisco Bay Area, United States Profile: https://flows.cv/nancirose Working to create language and cultural bridges through excellent customer service. In my work as a bookseller at Stanford University, I enjoy helping visitors from many cultures and countries find special books to bring home to their family and friends. During my JVS internship I've completed a self-paced Grow with Google Coursera program and earned certification as an Entry Level Information Technology aspirant. I'm enthusiastic about helping people solve their technical problems. ## Work Experience ### Information Technology Specialist @ STANFORD UNIVERSITY BOOKSTORE Jan 2025 – Present ### House Manager, Prop Design @ Los Altos Stage Company Jan 2024 – Present | Los Altos, CA ### Bookseller @ Stanford University Jan 2017 – Present | Stanford I specialize in excellent customer service to our diverse visitors. I listen to patrons, and help them find books for family, friends or themselves. I received the following recommendation from Stephanie Denton, Manager of General Books: “Nanci is energetic and enthusiastic, she loves helping customers, especially our international visitors. She is friendly and pleasant. Nanci is knowledgeable about many genres of books. It is a pleasure to work with Nanci .” ### Remote Information Technology Library Intern @ University of California, San Francisco Jan 2022 – Jan 2022 | California, United States Troubleshoot technical issues, work with diverse team on ZOOM, review tickets, SLACK, GitHub ### IT Support Specialist @ JVS - Bay Area Jan 2021 – Jan 2022 | San Francisco Bay Area ## Education ### Affirming Diversity in Early Childhood Education and Teaching / Music, Information Technology De Anza / Foothill College ### Jewish Vocational Services Certificate in Information Technology Certificate, Information Technology Jewish Vocational Services ### Cabrillo College ### Affirming Diversity/Music De Anza College ### Communication Arts w/ focus on Journalism Oakland University ## Contact & Social - LinkedIn: https://linkedin.com/in/nancirose-rosenberg --- Source: https://flows.cv/nancirose JSON Resume: https://flows.cv/nancirose/resume.json Last updated: 2026-04-13