Leading research for engineers tools.

over 25 internal products including:

Designing in collaboration with PM’s and managers.

330 hours and 28 studies

• Leading design review days

Follow up with the team help in move things smoothly

• Develop surveys for internal and external audiences.

• Collect data and analyze the data to inform the team how to best utilize the learning.

• Contact, planning and conducting user research.

Managed UX research: Conducted interviews and focus groups using card sorting, surveys and other research techniques to improve website navigation and help create brand consistency across all of Juno’s products.

Assisted the Innovation team at Visa to:

• Evaluate tools

• Identify users

• Create interviews

• Generate insights based on findings

• Create scenarios

• Collaborate with different teams

• Sketch and craft ideas

• Prototyping

* Identified tools needed to conduct research activities, from analog to digital

* Learned to create research insights presentations and stakeholder workshops

* Gained experience with various tools including PowerPoint, Keynote and Adobe product suite