Microsoft Viva Glint - Admin Experience

For Microsoft Viva Glint, I focused on optimizing the administrator experience by creating a comprehensive user journey map that served as a shared framework for the wider team to identify gaps. I leveraged this map to facilitate deep discussions with internal stakeholders, uncovering key opportunities that directly led to multiple rounds of new design concepts and product explorations.

In the Microsoft Teams ecosystem, I played a pivotal role in expanding the Approvals app and core collaboration tools. I led the design and launch of the end-to-end eSign experience (integrating Adobe and DocuSign) and established the design foundation for sequential approvals and the Word add-on.

Additionally, I designed and improved the Tags Group experience and the creation of group chats with distribution lists—addressing key scenarios for vertical industries and empowering users to seamlessly manage and communicate with their teams in multiple ways.

Design and photography service

Design Workshop - Incubation projects