# Narissa Hajratalli > Senior Software Engineer @ Pathstream | Coding at the intersection of social impact and tech Location: New York City Metropolitan Area, United States Profile: https://flows.cv/narissa I am a versatile engineer who always endeavors to absorb as much knowledge as possible and executes solutions to systemic problems with detail-oriented, thoughtful code. As a pre-medical student turned Software Engineer, I strive to code with the purpose to make other’s lives better. My “patient-first” perspective has seamlessly translated into a “user-first” approach when creating products that are geared towards societal impact. At my core, I am a leader who diagnoses problems efficiently and tackles them with a growth mindset. Github: https://github.com/narissa-hajratalli ## Work Experience ### Senior Software Engineer @ Pathstream Jan 2024 – Present • Led the epic to convert the Tough Talks AI chatbot into a mobile-responsive platform integrated with new labs infrastructure, implementing Dependency Injection lab adapter parameters, building new lab interaction operations, and creating seed data to support environment initialization • Contributed to the team-wide effort to transition our Learning platform from our  legacy JS frontend infrastructure to a new Phlex rails architecture over the course of several months. This included re-writing the backend and frontend code for several pages and components across the platform using Phlex and StimulusJS • Assisted in setting up analytics tracking throughout our platform using Segment and Amplitude • Replaced  Helpshift, our customer service platform, in our code base and implemented Intercom SDK • Extensive research and documentation on our antivirus scanner in AWS • Served as a peer mentor and onboarding buddy for new engineers, accelerating team ramp-up through pair programming, technical guidance, and knowledge sharing on team systems and development workflows ### Software Engineer III @ WellSky Jan 2021 – Jan 2024 Projects: Community Access Platform (CAP) project • Epic lead for developing the first iteration of CAP, a public interface where patients. This included becoming the subject matter expert for this project, developing the feature from start to finish, and constructing technical documentation through the discovery phase. • Lead the effort to convert legacy rails-rendered screening pages to modern React pages and testing paradigms • Provided support to onboard and create CAP instances for new clients • Preformed several knowledge transfer sessions to new team members and internal stakeholders Closed Loop Referrals feature • Implemented the functionality in our API to automatically notify providers about patient referrals and made comprehensive documentation and testing plans around this feature Additional accomplishments: • Works simultaneously across two tech stacks: a Ruby on Rails, SQL, RESTful app and a Python, NoSQL, non-RESTful app. • Participated in the company-wide Hackathon and created a Pitch Day presentation to potentially receive funding • Gained knowledge in GraphQL & Amazon States Language by developing workflow engines for various clients • Tackled a variety of bugs and feature improvements around ElasticSearch and indexing • Currently working on improvements to our search results algorithm by handling geocoding failures • Assisting with Epic completion surrounding patient privacy, which includes implementing complex logic to prevent PHI from being exposed and creating new React (with Redux) components to indicate privacy and consent settings • Handles a variety of issues that come up across our technical stack during on-call hours • Assists newer engineers by holding frequent pairing sessions for knowledge-sharing and problem-solving • Proficient in AWS Amplify, DynamoDB, and AppSync ### Associate Software Engineer @ Sapphire Digital Jan 2021 – Jan 2021 | New York City Metropolitan Area • Iterated on existing full-stack features in Ruby and Angular such as action mailer for sending patient search results, LaTeX PDF generation, and incorrect provider information reporting • Refactored our codebase to introduce state management, new testing suites, and updated legacy code from existing repositories • Participated in ticket refinement and estimation, peer code reviews, and retrospectives in a test-driven, agile environment ### Software Engineer Intern @ Medial Health Jan 2020 – Jan 2021 | New York City Metropolitan Area Tech stack: Webpack, TypeScript, Material UI, Node.js, MongoDB, Jest, Github pipeline, GCP • Design and implement a health provider onboarding flow • Build email verification (for signup) and authentication (for login) system using JSON web tokens (JWTs) • Research and design provider and facility data model with scale in mind and consider the many to many relationships between them and how the data model will be able to support provider search based on location • Create a reusable form using Material UI to capture the provider’s basic information to MongoDB and images uploaded to Google Cloud ### Software Engineering Immersive Fellow @ General Assembly Jan 2020 – Jan 2020 | New York City Metropolitan Area Full-time fellow in the Software Engineering Immersive program that included 500+ hrs of instruction over 12 weeks. With a hands-on, career-oriented approach, I was given the skills to transition into the tech industry. • Languages: HTML5, CSS3, JavaScript, Ruby, Python • Tools & skills: Version Control (Git and Github), Heroku, Netlify, Object-oriented Programming (OOP), Algorithms, Data Structures, REST API • Frameworks: Node.js, Express.js, Vue.js, React, jQuery, Bootstrap4, Ruby on Rails, Django • Databases: MongoDB, Mongoose, Mongo Atlas, PostgreSQL Independent Projects: Personal Website: personal website to display portfolio (version 1) • URL: narissa-hajratalli.netlify.app/ • Tech stack: jQuery, HTML5, CSS • Repository: github.com/narissa-hajratalli/project-1-portfolio The Color of Care: full-stack application for patients to report racial bias and discrimination they've experienced from healthcare professionals • URL: thecolorofcare.netlify.app/ • Tech stack: jQuery, Express.js, MongoDB • Frontend repo: github.com/narissa-hajratalli/frontend-project-2 • Backend repo: github.com/narissa-hajratalli/backend-project-2 Leaft: a full-stack application for users to track how much meat they consume in a week, for people who want to transition to a healthier, more sustainable lifestyle • URL: leaft.netlify.app/ • Tech stack: Python, Django, PostgreSQL, Vue.js • Frontend repo: github.com/narissa-hajratalli/frontend-project-4 • Backend repo: github.com/narissa-hajratalli/backend-project-4 • Documentation: medium.com/@narissa_hajratalli Team Projects: Vooyáge: full-stack application designed to organize activities from all your favorite travel destinations (was responsible for frontend Vue.js) • URL: vooyage.netlify.app/ • Tech stack: Ruby, Ruby on Rails, PostgreSQL, Vue.js • Frontend repo: github.com/e-mbrown/project3-frontend • Backend repo: github.com/e-mbrown/project3-backend • Documentation: medium.com/@narissa_hajratalli ### Patient Experience Associate @ Force Therapeutics Jan 2019 – Jan 2020 | Greater New York City Area • I provided account-based patient support for healthcare organizations including successful onboarding and continuous technology support primarily via phone and email • I taught patients how to log in and navigate the Force platform by providing additional support through tech support calls • I supported account managers by analyzing patient-focused data and worked on projects as needed • I was involved in product development meetings to provide patient feedback to our engineering and product teams • I would problem-solve and troubleshoot our technology to consistently improve the patient-facing platform ### Intern (Per Diem) @ Global Medical Education (GME) Jan 2017 – Jan 2019 • I worked at on-site Continuing Medical Education (CME) meetings across the country by making sure the event runs smoothly • I registered walk-in participants, handled the Q&A session for our speakers, and aided in set-up and clean-up of the event space during our live events • I assisted Dr. Prakash Masand, M.D., in editing PowerPoints to be presented at upcoming psychiatric CME meetings • I managed the company customer service inbox by taking registrations, cancelations, and CME-related requests • I provided superior customer service to participants and faculty members at our live conferences while representing the GME brand ### Clinical Research Assistant @ Mount Sinai Health System Jan 2018 – Jan 2019 • I worked in Dr. Malaspina's lab in the Psychiatry department, researching psychosis and mental illnesses with psychotic features • I administered a pre-screening assessment and the Diagnostic Interview for Psychosis and Affective Disorders (DI-PAD) to individuals with schizophrenia and bipolar disorder • I am experienced in handling patient data, electronic medical records on EPIC, and DI-PAD information • I recruited controls and subjects for the study by email, phone, and approaching potential participants in person • I am certified in phlebotomy and trained in taking and handling blood samples ### Resource Center Assistant @ New York University - Office of Residential Life and Housing Services Jan 2017 – Jan 2019 | Greater New York City Area • I partnered with university administrative staff in running the day to day operations of the residence hall • I assisted in the distribution of keys, packages, and other resource services to students • I oversaw and trained a staff of 8 – 13 Resident Assistants during both the summer and academic year • I collaborated on creating a website via Google Sites to facilitate training and all operations in the resource center • I coordinated quarterly building turnaround, including housekeeping, student check-in, and student check-out ### Undergraduate Research Assistant @ NYU Langone Medical Center Jan 2016 – Jan 2017 | Greater New York City Area • I helped as a research assistant in the Basu Lab where the research focus was on the learning and memory circuity between the hippocampus and the entorhinal cortex • I am proficient in vibratome sectioning, slide preparation of brain tissue from transgenic mice, and analysis via confocal microscopy • I executed immunostaining on fixed tissue using prolong gold to identify certain proteins in subsets of neurons • I performed neuronal reconstruction via Neurolucida Neuron Tracing Software to help map the brain circuitry ### Seasonal Sales Associate @ ANN INC (Ann Taylor | LOFT | Lou & Grey) Jan 2016 – Jan 2016 • I maintained a superior level of customer service while representing the LOFT brand • I stocked, replenished, and organized products while maintaining attractive displays on the sales floor • I operated the cash register by depressing keys and remembering keying sequences and policies • I made customers aware of the store's current promotions and helped them apply for a LOFT credit card ### Seasonal Sales Associate @ Polo Ralph Lauren Factory Store Jan 2016 – Jan 2016 | Tannersville, PA • I drove sales by maintaining a high level of product knowledge expertise of the Polo Ralph Lauren brand • I provided best in class customer service by recommending, selecting and helping customers locate merchandise • I communicated knowledge of current promotions, policies regarding payment, exchanges, and security practices • I ensured the maintenance of product presentation to brand standards including prop maintenance and signage • I supported in organizing the stock room, sales floor, cash wrap, dressing room, and all non-selling or common areas ### Student Worker @ New York University Office of Talent, Learning, and Organizational Development Jan 2015 – Jan 2016 | Greater New York City Area • I assisted in all administrative aspects of running the Human Resources department at NYU, including (but not limited to), faxing, calendar management, answering phones, handling voicemails, and file organization • I contacted job candidates for phone screenings, managed the office Google Calendar, and identified resumes of potential candidates ### Studio Staff @ Country Home Learning and Art Center Jan 2014 – Jan 2015 | Brodheadsville, Pennsylvania, United States • I engaged children (ages 2-5) in a variety of arts and science-related crafts. • I helped in the set-up and clean-up of pottery, acrylic, and glass painting classes. • I cleaned pottery wheels and showed students the basics of throwing clay. ## Education ### Bachelor of Science (B.S.) in Neural Science/Pre-Health, minor in Chemistry New York University ### Chemical and Biomolecular Engineering NYU Tandon School of Engineering ### Certificate (LaGuardia Community College / General Assembly - Software Engineering Immersive) in HTML, CSS, JavaScript, Express, Mongo, Ruby/Rails, Python, Django LaGuardia Community College Jan 2020 – Jan 2020 ## Contact & Social - LinkedIn: https://linkedin.com/in/narissa-hajratalli - Website: https://narissa-hajratalli.com --- Source: https://flows.cv/narissa JSON Resume: https://flows.cv/narissa/resume.json Last updated: 2026-04-01