Focus: Scale, Complexity, and the "0 to 1" White Space.

Strategic Lead for Global Supply Chain & Innovation

Architecting the "Flow of Goods" for the world's largest retailer. I lead high-stakes, 0-to-1 initiatives that bridge the gap between physical retail barriers and digital efficiency.

Strategic "White Space" Lead: Identified and socialized a "Locked Cabinet" POC to remove a 45-minute friction point for customers, now being adopted as a core business strategy to balance shrinkage prevention with seamless UX.

Systems Architect: Designed a unified Information Architecture framework for the Global Supply Chain, powering the nervous system of 300+ warehouses and distribution centers.

Complexity Reducer: Streamlined 12k+ active configurations into a singular, intuitive language for logistics operators.

VIDA is F3's connection to the Voice of the customer, Insights, Design and Analytics. Partnering with leaders across F3, we build experiences across the full grocery customer and associate journey through a deep understanding of user behaviors, customer perceptions, experience metrics and design strategy.

How might we transform grocery shopping from a transactional experience into one that is enjoyable and fulfilling for our consumers?

Led all aspects of UX design from user research to design deliverables for Amazon AppFlow, a fully managed integration service that enables you to automate data flows by securely integrating third party applications and AWS services, without code

The modern software delivery platform, Harness is the industry’s first Software Delivery Platform to use AI to simplify your DevOps processes - CI, CD, Feature Flags, Cloud Costs, and much more.

I explored and developed designs for a new product area - Continuous Verification to increase efficiency in software development process and working seamlessly with Harness’s product sweet such as CI, CD, Cloud Costs, throughout the dev cycles.

Automation Anywhere is a cloud-based RPA service designed for automation self-service, with intuitive drag-and-drop actions and visual flow charts empowering non-technical teams to automate on their own.

I led and established UX design process in a multi-disciplinary team to create innovative RPA solutions to work seamlessly within major enterprise products such as Microsoft Office and Google Workspace products