• Managed and organized alumni data, including data cleanup and formatting mass uploads, to improve records accuracy and accessibility.

• Performed administrative duties such as document filing and shredding, assisting with mailings, and maintaining office supply inventory to support smooth office operations.

• Created scripts and recorded over 14 comprehensive user training videos for C2S reports and the Report Hub, making the information accessible to all users and enhancing onboarding resources.

• Created an enablement library to organize and centralize EBI files on the EBI intranet site for ease of access.

• Improved the accuracy of a Python chatbot designed for self-service report retrieval by analyzing 12 test cases, reviewing code, and implementing refined conditions to ensure more accurate responses to user queries.

• Currently working part-time

• Supported projects with a heavy focus on data cleansing and process improvements using Python such as the creation of an xml reader

• Used SQL server and VBA to deliver solutions to actuarial problems

• Developed and implemented workshops on computer programming for children grades K-5.

• Led youth development workshop on topics such as bullying prevention.

• Engaged in and provided additional supervision during recreational activities.