# Natalie Huang

> Senior Product Designer

Location: Seattle, Washington, United States
Profile: https://flows.cv/nataliehuang

Actively looking for 2020 full-time opportunities on UX design/product design roles.

## Work Experience
### Senior Product Designer @ JPMorgan Chase & Co.
Jan 2022 – Present
Leading design for integrated payment solutions to empower SMB SaaS, POS Systems, and Online Marketplaces.

Self-Serve Integration Experience
- Designed self-serve certification feature to reduce partner integration time from months to weeks.
- Structured consistent user experience across 20 tasks with 5 upload types.
- Conducted empathy sessions to uncover user pain points and derived design requirements.

Onboarding Setup Guide Redesign
- Created scaling solution for growing tasks and improved developer efficiency.
- Innovated goal-driven strategy to motivate users to make onboarding progress.
- Enhanced visual hierarchy and clarity to improve legibility and aesthetics.

Point-of-Sale Device Rental Experience
- Designed a self-serve rental experience for checkout workflow, order tracking, and device management.
- Facilitated workshops for stakeholders from different business departments on requirement consolidation and execution strategy.

### Product Designer @ JPMorgan Chase & Co.
Jan 2020 – Jan 2022
- Supporting Merchant Center for Chase Merchant Service.
- Led system design and visual style for WePay Partner Center.

### Product Designer @ Uber
Jan 2019 – Jan 2020 | Greater New York City Area
Led design projects in the merchant platform to help improve restaurant 
operational performance.

Top Eats - Restaurant Service Quality Program
- Collaborated with cross-functional teams end-to-end to introduce a restaurant incentivized service quality program that yields 6% increase in sales.
- Conducted research to understand restaurant needs and braid insights into design strategy to help users quickly identify improvement space.
- Created hi-fi prototypes and usability testing plans to verify design concepts.

Report Hub
- Designed self-service report hub for report generation and download.
- Implemented creative bulk download solution around technical limitations.

### Product Design Intern @ Uber
Jan 2018 – Jan 2018 | Greater New York City Area
- Greenlight: Independently created a scalable framework for various use cases related to restaurant status; designed interface and built animated prototype for restaurant status indicator on Restaurant Dashboard. 
- Designed restaurant hierarchy structure display for internal tool.

### UI/UX Designer @ Jobscan.co
Jan 2016 – Jan 2017 | Greater Seattle Area
- Improved user experience, designed various features and pages, including the home page for 100,000 monthly visitors which increased user engagement by 17%.
- Created marketing materials, presentation slides, business proposals, and promotion materials in a coherent branding language.
- Partnered with the company’s CEO, CTO, and Marketing Manager to create quality content.

### Lead Designer @ Yumso Inc.
Jan 2016 – Jan 2017 | Greater Seattle Area
- Created brand identity; oversaw product development.
- Led UI / UX design from scratch; iterated design from v1.0 to v2.0.
- Collaborated with Tech and Marketing executives to make decisions for products.
- Managed design team and mentored new designers.

### Lead Designer @ WEGET Magazine
Jan 2014 – Jan 2016 | Seattle, Washington
- Built and led a design team for the magazine.
- Created magazine’s visual style including layout and branding.
- Recruited designers; trained new designers to use new softwares and get familiar with typographic rules.

### CLUE Tutor @ University of Washington
Jan 2016 – Jan 2016 | Seattle, Washington
Coached and gave critique to students who are taking Design Foundation course (Design 166).

### Product Design Intern @ Wealthfront Inc.
Jan 2015 – Jan 2015 | Palo Alto, CA
- Redesigned user interface for deposit and withdrawal features; incorporated trajectory graph to make storytelling more appealing by visualizing the power of incurring deposit. 
- Renovated the “Who-We-Are page,” and created the banner ads.

### Intern @ GLC Enterprises, LLC
Jan 2014 – Jan 2014
Worked for an architecture firm focusing on shopping malls. Helped design wayfinding signs and displays.


## Education
### Master of Science - MS in Human Centered Design and Engineering
University of Washington
Jan 2017 – Jan 2019

### Bachelor of Design in Visual Communication Design
University of Washington
Jan 2012 – Jan 2016


## Contact & Social
- LinkedIn: https://linkedin.com/in/nataliehuang114
- Portfolio: http://www.nataliehuang.com

---
Source: https://flows.cv/nataliehuang
JSON Resume: https://flows.cv/nataliehuang/resume.json
Last updated: 2026-03-30