I'm a Senior UX Content Designer with 10+ years of experience leading enterprise-wide UX content strategy initiatives that make complex digital products clear, useful, and human-centered.

Experience

OptumSr. UX Content Designer/Strategist

2021 — 2025

CSAA Insurance Group, a AAA InsurerSr. UX Content Designer

2016 — 2021

Walnut Creek, California

Pantheon PlatformTechnical Writer

2014 — 2016

San Francisco

AAA Northern California, Nevada & Utah Insurance ExchangeSr. UX Writer

2012 — 2014

Walnut Creek, CA

Education

Northeastern University

Master of Science - MS

California State University - East Bay

Experience

Education

Master of Science - MS

Bachelor of Arts