# Natasha Nayberg > Agile-minded Product Design & Design Operations Leader | Scaling Design Organizations, AI-Driven Workflows, and High-Growth SaaS Experiences Location: San Francisco Bay Area, United States Profile: https://flows.cv/natashanayberg Hello LinkedIn Community, I’m Natasha Nayberg, a versatile leader focused on building scalable design organizations and delivering intuitive user experiences in complex, technical domains. • My experience spans early-stage startups through enterprise platforms, where I’ve translated complexity into clarity and contributed to measurable business outcomes, including triple-digit ARR growth. • I’ve built design functions from the ground up, establishing DesignOps frameworks, governance models, and design systems that enable speed, consistency, and cross-functional alignment. • I’m particularly interested in improving how design and engineering work together, including automating Figma-to-code workflows and embedding AI-driven processes that significantly reduce documentation and delivery cycles. • My leadership style balances strategy with hands-on execution. I’ve led globally distributed teams, partnered closely with Product, Engineering, and executive stakeholders, and applied service design, journey mapping, and research-driven insights to improve adoption, reduce friction, and lower support demand. • I focus on outcomes, ensuring design decisions are tied to measurable impact, whether that’s usability, efficiency, or growth. Core Focus Areas: • Product Design Leadership & DesignOps Strategy • Design Systems, Governance & Scalable Frameworks • B2B SaaS & Enterprise UX • Cross-Functional Alignment & Team Leadership • Research, UX Metrics & Customer Journey Optimization Open to connecting with organizations building high-impact products where design drives both user experience and business performance. ## Work Experience ### Sr. Director of User Experience Design @ Menlo Security Inc. Jan 2019 – Jan 2026 | Mountain View, CA Lead and scale a lean, high-impact team of UX designers and documentation specialists, ensuring seamless delivery across complex product suites. Lead the Policy Definition and Management workflow, simplifying how enterprise admins interact with security policies. Design Leadership & Scaling: Direct a cross-functional team, utilizing AI tools to streamline the design-to-implementation lifecycle and increase overall productivity. Strategic Acquisition: Orchestrated the UX and policy integration strategy for the Votiro acquisition, participating in international summits to define a unified Files Security and Data Security roadmaps. Product Innovation: Architected the Policy Definition and Management workflow and spearheaded the UX strategy for the Browser Security suite, simplifying complex admin experiences. Cross-Functional Execution: Partner with Engineering, PM leadership, CS and SE teams to ensure design integrity across all client releases and patch cycles, maintaining a proactive "design-first" culture. Future-State Vision: Delivered scalable design solutions for future features, products and companies integration, bridging legacy systems with a modern, unified platform architecture. ### Director User Experience Design @ Mitel Jan 2016 – Jan 2019 | Sunnyvale Making Mitel user experience Brilliantly Simple. Championing and evangelizing the User/Customer Experience throughout the organization. Leading the team of talented and successful product designers, untangling the complexity of the Unified Communication System (including telephony, messaging, voice and video conferencing, and contact center product) and turning it into user friendly and visually stunning UI. -Through cross-functional collaboration created "cradle to grave" Service Design Blueprint, outlining existing problems and identifying areas for improvements. -Created alignment between all the front-end developers by introducing common components libraries (for web and mobile) -Optimized workflows and improved communication between Product, Design and Engineering by introducing Invision and Zeplin tools where the prototypes and high-resolution mocks were available for cross-functional teams to review, comment and consume specs and assets. -Through multiple customer interviews established user archetypes, journeys and pain points. Communicated the finding to Product and Executive teams to help shape future strategy. -Introduced consistent user feedback channel. -Redesigned Mitel mobile and desktop apps based on user feedback, instrumentation data and UX best practices. -Cut the Customer Implementation and Installation time by designing a fully automated online "self-serve" tool for end users and Mitel employees. -Created UX for real-time dashboards and historical reports for Contact Center supervisors, IT admins and end users. -Conducted user research, created personas/archetypes, user journeys, identified product opportunities and stack-ranked them through research. ### Director of User Experience @ RingCentral Jan 2013 – Jan 2016 | Belmont, CA Built and lead international team (US, China, Russia and Ukraine) of researchers, user experience and visual designers in creating elegant and usable products. Responsible for the conception, oversight, and execution of design direction on all key initiatives. Partnering with executives and other stakeholders to define smart strategies that align to business and customer needs. Presenting and articulating concepts to senior management and executives. Researching and introducing new design tools to optimize design and production process. Collaborating with the broader team, including engineers, product managers, marketing. Communicating with partners' (AT&T, BT, Telus) design teams to customize the UI to their requirements. Mentoring junior designers and interns. ### UX Design Manager @ RingCentral Jan 2008 – Jan 2013 | San Mateo, CA Responsible for strategically driving adoption of user-centered design in the product organization Managed external agencies that provided research and usability testing. Served as liaison between RingCentral UI team and partners’ and carriers’ creative/branding teams to ensure usability compliance during white labeling/product customizations. Partners included AT&T, T-Mobile, Telus and BT. Designed new generation of RingCentral products: Web portal for users and administrators of enterprise customers Desktop application (Softphone) IVR Builder HUD UCC iOS and Android applications ### Sr. User Experience Designer @ Core Mobility Jan 2006 – Jan 2008 | Mountain View, CA At the time before the smartphones where born, the Core Mobility team was turning feature phones into more than just a phone. Designed interfaces for Voice Notes (visual voicemail predecessor). Worked with Samsung, Motorola and other OEMs to organically integrate Voice Notes into their interfaces. Collaborated closely with the design team at Sprint to design the visual voicemail UI for the very fist smart phone Sprint shipped (Instinct). ### Sr. UX Designer @ Actuate Corporation Jan 2005 – Jan 2006 | South San Francisco, CA Worked on the user interface of BIRT: an open source technology platform used to create data visualizations and reports that can be embedded into rich client and web applications. BIRT is a top-level software project within the Eclipse Foundation, an independent not-for-profit consortium of software industry vendors and an open source community. Collaborated with PM to gather and refine requirements and with the off-shore (China) dev team to ensure successful implementation of designs. ### Sr. UX Designer @ Nextance Jan 2004 – Jan 2005 | Redwood Shores, CA Designed intuitive and user-friendly interface for online Contract Management and Contract Negotiation software. The UI included online repository that stores procurement and sales contracts; IP agreements and related documents, and associated commitments, terms, and performance. Suit of products also included Nextance Author, an integrated interface that enables users to edit templates and agreements directly in Microsoft Word. Its software products offered solutions for procurement control, sales optimization, and managing intellectual property assets. ### UX Designer @ Diligent Software Systems Jan 2001 – Jan 2003 Software solution for spend, RFx, auctions, contract negotiations, performance management and compliance monitoring. ### UX Designer @ Entercept Jan 2000 – Jan 2001 Designed a desktop console for intrusion-prevention software that ran on network servers or hosts such as application and Web servers. The company’s products combined protection using “signatures,” or attack patterns that have already been identified, with behavioral rules. ### UI Designer @ SCP Jan 1996 – Jan 2000 As part of the UX/UI consulting group of SCP designed UI for wide array of Israeli startups and larger organizations, such as Israeli police and software companies like Ness and EMC2 ## Education ### MA in Cognitive Psychology Haifa University, Israel ### BA in Psychology, Sociology and Anthropology Tel Aviv University ## Contact & Social - LinkedIn: https://linkedin.com/in/natasha-nayberg - Portfolio: https://www.natashanayberg.com --- Source: https://flows.cv/natashanayberg JSON Resume: https://flows.cv/natashanayberg/resume.json Last updated: 2026-04-13