# Natasha Schimka

> Senior Software Engineer at Tropic

Location: San Antonio, Texas, United States
Profile: https://flows.cv/natashaschimka

hə'lo͡ʊ 'ðer!

I'm a software engineer who strives to build clean and complete projects with attention to customer usability and architectural design.

## Work Experience
### Senior Software Engineer II @ Tropic
Jan 2026 – Present

### Senior Software Engineer I @ Tropic
Jan 2022 – Jan 2026
• implemented metadata extraction by OCRing complex contract documents and applying a fine-tuned extractor model
• redesigned procurement policies to support conditional preferences that are then ingested by an LLM to review whether the purchase request is compliant

### Software Developer II @ Chargify
Jan 2020 – Jan 2022
• lead the development of highly-requested features to update customer information on invoices and delay a subscription's signup, and worked on proforma invoices and issuing invoices in advance
• brainstormed with product, support, and finance to define technical requirements for upcoming projects
• built React components for the application's UI

### Support Engineer @ Chargify
Jan 2019 – Jan 2020
• contributed quick fixes to bugs (Ruby) through git and Github
• updated internal and public documentation 
• created tools to assist with and improve support workflows, such as for imports and one-off Rails console changes
• acted as a mentor by providing constructive feedback to team members on areas of improvement and being a supportive, consistent library of knowledge

### Technical Specialist @ Chargify
Jan 2017 – Jan 2019
• resolved escalated phone calls and support tickets concerning payment gateways and migrations, API errors, and integrations 
• identified/documented bugs for the development team and perform QA on new software releases
• troubleshooted customer issues by researching server logs and recreating scenarios via command line
• assisted with professional services, such as credit card and subscription imports, one-off bulk changes via Rails console or API script, and JS/CSS customizations

### Product Specialist @ Chargify
Jan 2017 – Jan 2017
• answered front-line/T1 support calls, in-app chats, and helpdesk tickets and escalated as needed with detailed information on my findings
• wrote JS/CSS customizations for customers' signup pages
• provided ideas on setup with products, webhooks, and API integrations to create custom workflows


## Education
### Master of Science - MS in Computational Linguistics
University of Washington
Jan 2022 – Jan 2025

### Bachelor of Arts - BA in Linguistics major, specialization in computing
UCLA
Jan 2014 – Jan 2016

### Linux System Administrator
Rackspace Open Cloud Academy
Jan 2016 – Jan 2016

### Associate's Degree in Liberal Arts and Sciences, General Studies and Humanities
MiraCosta College
Jan 2012 – Jan 2014


## Contact & Social
- LinkedIn: https://linkedin.com/in/natashaschimka
- GitHub: https://github.com/nschimka

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Source: https://flows.cv/natashaschimka
JSON Resume: https://flows.cv/natashaschimka/resume.json
Last updated: 2026-03-22