# Nathan Diesel > I listen to your patients Location: San Francisco, California, United States Profile: https://flows.cv/nathandiesel Have you ever told a homeless women her shower-time was up? Informed a scared man his HIV test was positive? Made history by participating in a clinical trial for a life-saving medication? As a user-experience designer in healthcare, I think of myself as a patient advocate. That's why I love listening to patients and telling their stories. I am a generalist who solves patient problems, by designing digital products for healthcare technology companies that improve patient outcomes. The highlight of my career? Hearing profound stories of people suffering from anxiety and depression. The most fun I've had at work? Designing a lip-sync feature for a music app, using Katy Perry's "Teenage Dream" in the demo. With years of design and digital product experience, I am UX certified (Nielsen Norman Group) and specialize in services for the healthcare and health tech industries, such as: • Conducting mixed-methods research: formative, evaluative, exploratory, and explanatory • Listening to patients and telling their stories • Creating empathy maps and journey maps • Sketching storyboards, defining scenarios, and writing user stories • Drafting wireframes and user flows • Designing user interfaces, mockups, and clickable prototypes • Establishing tone and voice, including copywriting and editing • Analyzing data and creating infographics ## Work Experience ### Senior Product Designer @ Sprinter Health Jan 2024 – Present | San Francisco Bay Area Sprinter Health provides home-health services with mobile phlebotomists who visit patients in their homes and nurse practitioners who conduct telemedicine encounters. I provide user experience research and design for mobile and web products, serving clinicians, operations, and patients. ### User Experience Design + Research Consultant @ Nathan Diesel Design Jan 2003 – Present Hire me to solve patient problems, by designing digital products for healthcare technology companies that improve patients' lives. ### Senior Product Designer @ One Medical Jan 2023 – Jan 2024 | San Francisco Bay Area Saw 33% uptake in usage for a new medication reconciliation feature release, over 6 weeks. Created solutions for clinical operations to improve the UX of practice management workflows including panel management, medication reconciliation, and direct primary care billing. ### Co-Founder and Head of Design @ BoonTo Jan 2021 – Jan 2023 | San Francisco Bay Area Made it possible for people to identify meaningful connections they have, track their impact on others, and improve their own mental health. Available on the Apple App Store (https://apps.apple.com/ph/app/boonto/id1628659880) and on Google Play (https://play.google.com/store/apps/details?id=com.shadetree.boonto) ### Senior Product Designer @ Medable, Inc Jan 2022 – Jan 2023 | San Francisco Bay Area Saw a 90% decrease for time on task and improved efficiency at over 60% with a new advanced user management design and product release. Made it possible for sponsors to create decentralized clinical trials so that they get effective therapies to market faster. ### Lead UX Designer @ PlushCare Jan 2019 – Jan 2021 | San Francisco Bay Area Made it delightfully easy to see a doctor online and get a prescription. Designed and launched the company's first category expansion into a new service for prescription delivery, all while leading design during a phase of 10x growth. ### Mobile Product Designer @ Anova Culinary Jan 2017 – Jan 2018 | San Francisco Made it easy for anyone to cook like a pro with the Anova Precision Cooker, raising the iOS app rating 89%, from 1.8 to 3.4 stars. Launched Anova's first new feature since connected cooking: user-generated content, enabling users to create and save their own sous-vide recipes in the app and on the web. Redesigned core app features such as: log-in/sign-up, first-time connection flow to the IoT hardware, and the core-cook interface. Provided full-spectrum design services from analyzing user feedback and conducting user testing to creating wireframes, interface designs, and clickable prototypes. ### UX Design Consultant @ Visa Jan 2016 – Jan 2017 | San Francisco Bay Area Provided UX/UI design for collaborative client engagements including storyboards, wireframes, user interface mockups, and clickable prototypes, using design-thinking methods. Conducted qualitative research for user interviews. Constructed user empathy maps for client engagements and facilitated provocations in design-thinking collaborations. Wrote interview and survey instruments, including research strategies and protocols. ### Senior Design Consultant @ AIG Jan 2015 – Jan 2016 | San Francisco, California Provided UX, UI, and infographic design for web-responsive, executive-level dashboards. Worked on the Global Data Solutions team, wrote user personas, user stories, and provided wireframes, proof of concept mock-ups, and data visualizations based on key performance indicators. ### Sr. Conceptual Visual/Interaction UX Designer @ Samsung Electronics America Jan 2014 – Jan 2015 | United States Conducted user testing and research, provided UI design for Samsung's media app: Milk Music. Worked in a team of 12, provided animated concepts, recommendations, mock-ups, and user test scenarios for app development and iterations. ### Art Director @ Better World Advertising Jan 2014 – Jan 2014 Established the conceptual and stylistic direction for the Design Team and orchestrated their workflow. Lead the team in creating and executing design concepts as well as maintaining visual appearance, readability/usability and continuity. Oversaw quality control for print and web production and managed outside vendors including photographers, illustrators, and printers. ### Adjunct Faculty @ City College of San Francisco Jan 2013 – Jan 2014 Instructor of Beginning Adobe InDesign, introducing students to page layout, basic typesetting, introduction to styles and master pages, importing graphics, and preparing jobs for print. ### Contract Visual Designer @ The Creative Group Jan 2012 – Jan 2014 Designed user interfaces for web and mobile, including the production of asset libraries, style guides for developers, functional requirements documentation (FRD), and visual designs for content quality assurance. Also provided conference presentation production featuring custom animations, infographics, and integrated audio and video. ### Design Consultant @ Kaiser Permanente IT Jan 2012 – Jan 2013 | Oakland, California Designed interactive touch-screen kiosks and mobile user interfaces (UIs) for iOS, Android, and Windows 8 devices. Also designed briefing books, presentation templates, and logos for conferences and events. Provided graphic support for strategic planning and reporting with dashboard designs and infographics. Followed branding guidelines for internally- and externally-facing communications. ## Education ### Bachelor of Arts in Sociology University of California, Berkeley ### Associates in Graphic Communications City College of San Francisco ## Contact & Social - LinkedIn: https://linkedin.com/in/nathandiesel - Portfolio: http://www.nathandiesel.com --- Source: https://flows.cv/nathandiesel JSON Resume: https://flows.cv/nathandiesel/resume.json Last updated: 2026-04-13