As senior product designer, I own end-to-end design across core product surfaces — campaign creation, reputation management, listings, and analytics — while maintaining the cross-platform design system and driving design-engineering alignment.
Redesigned core campaign creation workflows for enterprise customers, reducing setup time by 65% and improving activation across high-value accounts
Owned full design of Reputation and Listings management products used by 1,000+ multi-location businesses, saving brand managers 3–5 hours per week
Documented and standardized 30+ shared design system components across web and mobile, reducing design QA cycles by ~40%
Resolved 150+ design-debt tickets over 4 months in partnership with PM and engineering, cutting post-release polish work by ~30%
Conducted usability testing with 15+ enterprise users to validate campaign builder improvements and uncover new friction points