As a CBRE Occupancy Planning Manager, I will be an integral part of the team responsible for providing space planning, data mining, reporting, and interpretation of metrics for client needs, as part of the Moves, Additions and Changes function; Responsible for building space design, construction, and moving services.

Responsibilities - Provided team leadership and coaching to foster a

collaborative and high-performing work environment. Delivered exceptional

support within a team framework to enhance overall productivity and morale.

Ensured high levels of customer satisfaction by effectively addressing client

needs and concerns. Achieved annual sales quotas through the

implementation of strategic business plans and targeted initiatives. Actively

participated in the planning and programming of new and existing client

spaces, including budgeting and proposal development. Managed the

tracking and scheduling of furniture installations, ensuring timely and

efficient delivery. Oversaw the tracking and resolution of furniture-related

issues to maintain operational excellence. Offered continued support (Day 2)

and nurtured relationship with the existing client base to drive repeat

business and referrals.

Debner & Company (Knoll)

Account Manager

2016 - 2019

Managed key client accounts and provided move management support while implementing strategic space reconfigurations and future growth plan analysis to keep in front of growing trends and real estate availability. Developed strategies for inventory management related to future buildouts and maintained comprehensive records to streamline client specific standards and operational efficiencies.

Focus on Client Relationship and developing projects from conception to installation. Specification of Knoll modular systems and industry contract furniture. Create furniture standards and maintain a data base of all furniture orders, reconfigurations and moves, for each end user. work with contract vendors to develop design intent finish boards and recommendations . Attend construction meetings and review timelines to meet client deadlines. involved in the determination of deadlines for furniture order placements based on the clients move in. Request detailed labor quotes for projects throughout the country. Create furniture proposal packages and pricing for clients review. Process furniture orders with selected vendors, track shipment and delivery dates for all orders. Schedule delivery and installation of selected furniture. Schedule and attend all walkthrough with clients to inspect installation in detail and ensure accuracy. Process any punch orders required to complete the furniture installation.

Led and mentored a talented team of designers, fostering a creative environment that encouraged innovative design solutions and adherence to best practices in interior design. Directed the design development process, overseeing multiple projects from concept to execution, ensuring alignment with client objectives and design integrity. Spearheaded the creation of furniture mock-ups and standards packages, facilitating clear communication of design intent and specifications to both clients and installation teams. Championing the reinforcement of interior design principles across all projects, enhancing the overall aesthetic and functional quality of spaces. Developed and implemented departmental policies and procedures that optimized workflow, ensuring adherence to timelines and project deadlines while maintaining high-quality outputs.