Performed manual functional, regression, smoke, and exploratory testing across several internal web applications used by employees and clients.

Validated UI/UX behavior, form inputs, error messages, data formatting, responsive layout, and cross-browser compatibility (Chrome, Firefox, Edge).

Created and executed test cases, test scenarios, checklists, and simple test plans, maintaining coverage in TestRail.

Logged defects in Jira, providing clear repro steps, expected/actual results, environment details, and attachments (screenshots/console logs).

Conducted API testing using Postman: verified status codes, JSON responses, headers, and request/response parameters for GET/POST/PUT/DELETE endpoints.

Performed database testing using SQL queries (SELECT, JOIN, GROUP BY) to validate user data, transactions, and backend updates.

Automated essential smoke flows (login, navigation, forms) using Selenium WebDriver + Java.

Participated in Agile/Scrum ceremonies (daily standups, sprint planning, retrospectives), collaborating with developers, PMs, and designers.

Designed and executed Behavior-Driven Development (BDD) tests with Cucumber and Gherkin, improving collaboration between QA and business teams and accelerating requirements validation.

Integrated CI/CD pipelines with Jenkins, enabling automated test execution on every code push and increasing pre-release issue discovery by 35%.

Conducted SQL-based backend testing to validate 1,000+ insurance policy data, customer records, and premium calculations across MySQL and Oracle databases.

Delivered quality assurance metrics and HTML-based reports to stakeholders, enabling informed release decisions across 10+ major product releases.

Performed UAT, Functional, Regression, Smoke, and End-to-End testing for customer portals, quote generation workflows, and policy updates - helping ensure a smooth user experience for 1M+ active policyholders.