•Ensured smooth functionality for OfficeMate (20K+ users) via end-to-end testing, covering appointment management and inventory tracking.
•Performed manual functional, regression, smoke, and exploratory testing across several internal web applications used by employees and clients.
•Validated UI/UX behavior, form inputs, error messages, data formatting, responsive layout, and cross-browser compatibility (Chrome, Firefox, Edge).
•Created and executed test cases, test scenarios, checklists, and simple test plans, maintaining coverage in TestRail.
•Logged defects in Jira, providing clear repro steps, expected/actual results, environment details, and attachments (screenshots/console logs).
•Conducted API testing using Postman: verified status codes, JSON responses, headers, and request/response parameters for GET/POST/PUT/DELETE endpoints.
•Performed database testing using SQL queries (SELECT, JOIN, GROUP BY) to validate user data, transactions, and backend updates.
•Automated essential smoke flows (login, navigation, forms) using Selenium WebDriver + Java.
•Participated in Agile/Scrum ceremonies (daily standups, sprint planning, retrospectives), collaborating with developers, PMs, and designers.