With over 14 years in software engineering, I excel in web and mobile development, with a strong focus on the Salesforce platform. Armed with a Bachelor's degree in Information Technology and certifications in Salesforce, Sitetracker, and ServiceMax, I'm driven by continuous learning and innovation.
The Work Management Mobile App offers technicians seamless online capabilities to easily access customer and product information. With this app, technicians can efficiently manage their work tasks while on the go, ensuring a smooth and productive workflow.
Roles and Responsibilities:
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Collecting requirements and designing the data model.
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Collaborating with the Product Owner, Scrum Master, and Product Architect to understand, develop, and test user stories planned for the sprint/release.
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Creating proofs of concept to explore innovative solutions.
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Developing reusable code for other projects, resulting in reduced consulting fees and development time.
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Contributing expertise in back-end development and collaborating on multiple APIs essential for functionality.
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Resolving customer issues by identifying workarounds, debugging, and creating defect fixes.
The Field Service Application, available on both web and mobile platforms, offers technicians a seamless experience with online and offline capabilities. It allows technicians to access customer and product information and capture service details remotely, regardless of the device's network connectivity status. With this app, field service technicians can efficiently access all the necessary information on their mobile devices, enabling them to deliver prompt and effective field service for their service calls.
Migration Tool:
The ServiceMax Migration Tool offers a streamlined and automated solution for migrating custom ServiceMax configuration items between environments. This tool enables efficient migration from any source org (production or sandbox) to any target org (production or sandbox). It significantly accelerates the migration process, simplifying the transfer of custom configurations with ease and reliability.
The ServiceMax Suite stands out as the ultimate on-demand solution for post-sales service, field service, and strategic service chain management. It is built and delivered on the force.com platform, offering the renowned reliability and flexibility that Salesforce customers have come to rely on. This product empowers you with comprehensive field service functionality, ensuring seamless and efficient service operations.
Roles and Responsibilities:
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Collecting requirements and designing the data model.
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Designing and developing various features, including SFM transactions, SFM Wizard, SFM Search functionality, Preventive Maintenance functionality, and Price Calculation engine.
Collaborating with quality engineers to ensure comprehensive testing of user stories.
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Taking responsibility for packages (builds) during the development process.
